We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Manufactured Home Repair

Friendly Village Ohio

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Manufactured Home Repair.

Complaints

This profile includes complaints for Friendly Village Ohio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Friendly Village Ohio has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/10/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      November 25th 2024 me (****** *******) and my girlfriend ********** ******) paid $100 to Friendly Villiage at ***** ****** ** *********** OH. Before appying we specifically went over the requirements to qualify and did a tour of two trailers with the lady in the office. We found interest in the trailer and then applied through the website a couple days later. After a week we received a phone call stating ********* did not make enough to qualify on her own and requested me to be listed as a co signer instead of a occupant. Rent was $950, ********* made $3200 a month by herself. That denial is not vaild. By this point she offered us a refund or to continue with the application process with both of us on the lease.we agreed to push forward with me as a co signer. (I make 1900 a month) About a week goes by and no call. My girlfriend then calls and inquires about the process. They proceeded to tell her that we are denied and cannot discuss or disclose the reason why we were denied. They stated we will get a letter in the mail within 14 days with the reason of denial. That 14 day expired on December 7th. I called on Decemebr 9th to inquire. At first when i called she explained she believes the letter was lost in the mail. I pressed for my rights as a tenant to know why. I asked to get a informed reason of the denial by calling her agent who processes the applications. then called me back 20 minutes later saying the processor was not available and instead talked to the regional manager who said they cannot tell my why and they will resend the letter. I respectfully requested a refund for not upholding the obligation of their process. They hung the phone up on me. They are wrongfully denying applicants who qualify under their own policies. This is racketeering, intentional, and not what represents a legal representation U.S Deparment of Housing and Ubran Development. They told me why andreoona got denied and offered a refund. Now it's different and cannot be issued.

    Friendly Village Ohio is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.