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Business Profile

Windows

ProVia

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Windows.

Reviews

This profile includes reviews for ProVia's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ProVia has 3 locations, listed below.

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    • ProVia

      2150 State Route 39 Sugarcreek, OH 44681-9201

    • ProVia

      301 Industrial Park Rd Booneville, MS 38829-1411

    • ProVia

      1550 County Road 140 Sugarcreek, OH 44681-9204

    Customer Review Ratings

    2.65

    Average of 78 Customer Reviews

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    Leave a Review

    Review Details

    • Greg B

      Date: 05/27/2025

      Greg B

      Date: 05/27/2025

      Provia is a good company. I like my windows and have noticed a difference in how my house stays cool. I did have two issues that they resolved. 6 windows were 4" short which was a factory issue. Also, my 8 sunroom windows came with half screens even though the order was for full screens. Provia did resolve that issue too. I would advise staying on top of your order and installation. On the screens, my installers thought it odd that I had half screens on the sunroom when I had full screens on all my other windows. I brought up the issue to them and they were able to have the factory correct my order.

      ProVia

      Date: 05/30/2025

      Hi **** - We appreciate you taking the time to share your experience. We apologize for the issues with the size and screens, but are glad to hear that they've been taken care of. Please don't hesitate to reach out should you have any additional concerns. Thank you again for the review and for choosing ProVia windows for your home!

    • Joe

      Date: 05/23/2025

      Joe

      Date: 05/23/2025

      I love the product. I get compliment after complement for my Pool side shed?? I use the insulated vinyl and will continue to my home that I am having redone with Provia products

      ProVia

      Date: 05/23/2025

      Hi *** - We're happy to hear that your siding has been so well received! We appreciate you choosing ProVia products for your most recent project, and any future projects, too. Thank you!

    • juanita t

      Date: 05/15/2025

      juanita t

      Date: 05/15/2025

      I signed a contract on March 10th with a charming salesman, Christian S******. $18,061.00 for 2 ProVia doors, installation was April 1st. The installation was very poor. The front door was not water-tight; in fact, you could see daylight through the threshold. The back doorframe was cracked, I'm convinced the crew knew it at the time, because the the man said, oh **** after the wood cracked. I called immediately, and after 4 days, they came out to fix the front door. The door failed after "Q" left, and someone else came a few weeks later. he fixed only the front door and said they would install a new frame on the back door on April 29th. I asked ********* the other day for a $1000 credit, and I would have the back door repaired myself. ********* refused my offer. Today is May 13th, and ********* called this morning to say a person would be out to fix the door tomorrow. I don't know how ********* earned all the 5* reviews? I have heard that some companies have friends and family post on their behalf. I do feel they owe me a refund and a real fix to my doors.

      ProVia

      Date: 05/20/2025

      Hi there. We're sorry to learn of the challenges you are experiencing with the installation of your ProVia Entry door. ProVia is actively working with the dealer your door was purchased from, to arrive at a satisfactory resolution. Any financial considerations related to this situation will need to be directed back to the dealer. Thank you.

    • George P

      Date: 05/08/2025

      George P

      Date: 05/08/2025

      Exceptional quality. Strong and solid door. Very secure. Beautiful design love the light it lets in. The storm door is awesome.

      ProVia

      Date: 05/16/2025

      Hi ****** - Thanks so much for taking the time to share your thoughts about your new doors! We're so glad to hear you're happy with them and appreciate you choosing ProVia for your home.

    • Griselda B

      Date: 05/07/2025

      Griselda B

      Date: 05/07/2025

      Contractor was very professional and completed the installation of the door to our satisfaction. A very well executed job. Thank You

      ProVia

      Date: 05/19/2025

      Hi there - Thank you for taking the time to share your experience with us! We're glad to hear everything went well and appreciate you choosing ProVia for your home.

    • Timothy H

      Date: 05/05/2025

      Timothy H

      Date: 05/05/2025

      I would leave 0 stars if I could. We have had numerous problems since windows were installed over a couple years ago. They even installed all new windows a second time that still didn't fix the issue. Of course they wanted to try and blame the climate of our house. There repait tech Mike S**** came out and found many defects in the building of the windows. We are having issues again and I called Todd over a month ago and haven't heard anything back. I would highly recommend not using this brand of windows. They tried numerous times to fix and we thought it was finally fixed but we were wrong. I have many videos and pictures of the issues we have had Sincerely, ***

      ProVia

      Date: 05/16/2025

      Hi Mr. *******, we apologize for the issues you’ve been experiencing with your windows. Our Account Manager has been in contact with you to schedule a jobsite visit so we can assess and resolve the matter. He is currently waiting to coordinate a time that works best with your schedule. Thank you!

    • Jacob A

      Date: 04/16/2025

      Jacob A

      Date: 04/16/2025

      Excellent product and installation was professionally accomplished by the contractor!

      ProVia

      Date: 04/21/2025

      Hi ******* - We're so glad to hear everything went well with your installation. We appreciate you choosing ProVia for your project!

    • Sharon B

      Date: 03/08/2025

      Sharon B

      Date: 03/08/2025

      Very satisfied with our new windows. We like the appearance and are quite satisfied with the improvement of our interior room appearances.

      ProVia

      Date: 05/19/2025

      Hi ****** - We're so glad to hear you're enjoying your new windows! Thank you for taking the time to share your experience with us and for choosing ProVia for your home.

    • Phil B

      Date: 03/05/2025

      Phil B

      Date: 03/05/2025

      Great door, BUT the threshold is 2 inches high that poses a trip hazard.

      ProVia

      Date: 03/10/2025

      Hi **** - We're sorry to hear you're not satisfied with the threshold for your door, as it is our standard threshold. We currently don't have an alternative option for a lower one, aside from our ADA thresholds.

    • Anthony D

      Date: 02/25/2025

      Anthony D

      Date: 02/25/2025

      We had some older windows replaced and a walkout basement door late summer of 2024. We have not had any issues and are very happy with the product. The installation was excellent which has a lot to do with the overall function and satisfaction.

      ProVia

      Date: 02/26/2025

      Hi ******* - We're very glad to hear that your new door and windows are performing well! There are a lot of door and window manufacturers out there, and we really appreciate you choosing ProVia for your home. Thank you for taking the time to share your experience!

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