Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Apartment Rental Services

Kit Management

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartment Rental Services.

Reviews

Customer Review Ratings

2.25/5 stars

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromEmelia M

    Date: 01/21/2023

    1 star
    I lived in their Laskey manor apartments last year. I immediately noticed my leasing agent there was a rodent infestation in my unit. No response. I dealt with it by getting a cat. Months go forward when it gets cold out and my heater starts turning on. I break into hives and a serious illness that causes me to go to the dr. I got a mycotoxins urine test and there was high concentrations of mold toxins in my urine. I had my dad check my hvac and it was horrendous. Hasn’t been changed in a decade but my lease says I’m responsible for it. No way. Immediately reported it. Showed my dr note and evidence. Gave them 30 days and no repairs were made. Then terminated my lease. The same day Their manager called me, Chow, explaining he’s sorry this was a mistake let me stay at the unit. Unfortunately just signed a new lease as I warned them over the 30 days. I payed an extra month rent to give them 30+ days to find a new tenant.
    Next thing I know I’m charged with a breakage fee and they kept my deposit. I of course took legal action after they sent me to a debt collecter.
    This whole issue went to court. They countersuid me for the same lease fee and also sent me to a debt collector for the same amount. So tried collecting this money in two different spots. Literally took me months to see a judge because they kept switching lawyers playing the system like a little kid.
    Just know they are the more immature, unresponsive, no maintenance landlord I have ever met. I was literally 18 and they completely ruined mt credit report for $650. I couldn’t even take out student loans.
    I lost the case because I could not legally prove the mold came from the heater even though the photos and videos and urine test can say other wise.
    Don’t go through kit management and don’t go to Laskey make apartments it’s infested with rodents and they didn’t even care
    Wish I could attach photos. I left a nasty google review they had to completely remove their google business
  • Review fromSabrina W.

    Date: 08/10/2022

    1 star

    Sabrina W.

    Date: 08/10/2022

    Put in a maintenance order over a month ago for leaking ceilings which are now breaking and caving in my apartment also for a broken toilet that doesn’t flush. Recently put in a second maintenance order in hoping they’d come and fix it but haven’t. Also outside there’s wires across sidewalks and hanging off buildings, holes in the sidewalks and just a safety hazard to the tenants and the children inside and outside

    Kit Management

    Date: 08/12/2022

    Hello *******,
    We have brought all of your issues to the attention of the condo association. They are repairing the roof and scheduling with you directly for the interior repairs. Unfortunately we do not own all of the units there and are not in control over the overall condo buildings.
    Please know we are CONSTANTLY following up with the head of the condo association.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.