Reviews
This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8,813 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromHenry J
Date: 07/08/2025
5 starsHenry J
Date: 07/08/2025
I cant speak highly enough of the finished work and of the crews work performance. They kept us informed and completely cleaned up each night and after they finished the job. I would highly recommend to anyone.
Erie Home
Date: 07/09/2025
Hi, *****. Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromAllen S
Date: 07/08/2025
5 starsAllen S
Date: 07/08/2025
Great experience. Enjoyed the presentation. Work project went with no issues. Great crew and great job. Enjoyed the experience.Erie Home
Date: 07/09/2025
Hi, *****. We are thrilled to learn that you had a positive experience with us!Review fromDominic B
Date: 07/08/2025
5 starsDominic B
Date: 07/08/2025
The Erie Home team did an excellent job installing my new roof. One day installation and there was no mess after.Erie Home
Date: 07/09/2025
Hi, *******. Thank you so much for leaving us an A+ review!Review fromLowell M
Date: 07/08/2025
1 starLowell M
Date: 07/08/2025
We had scheduled an estimate on June 26, 2025 at 3pm. Nobody showed up. My husband called at 3:30 asking where person was. Oh, he's running behind, he will be there at 4. He shows up at 4 (my husband took off an hour early from work by the way). They spoke for a few minutes then the man said he could not pull up system to give is quote because it was down in all of ****. He sat back on our deck with us for a few minutes and we joked about tattoos. He then asked when would be a good time to come back. We were leaving on a mini vacation so set it up for July 2nd at 3pm. We never received a text confirmation or email conformation from company. The 2nd came and went. We have since had 2 more estimates by others and are not happy with how things went with Eerie. Very unprofessional to leave potential customers hanging like they did.Erie Home
Date: 07/09/2025
We understand your frustration and sincerely apologize for your experience. Please contact us at (800) 684-4628 so we can make this right.Review fromAl J
Date: 07/08/2025
5 starsAl J
Date: 07/08/2025
The roof project came off exactly as predicted: all is well. The salesman was well spoken and informative. The other team members following were right on time and thorough. The construction team were efficient, respectful of our home and property. I could not recommend them more.Erie Home
Date: 07/08/2025
Hi, **. Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromTed H
Date: 07/07/2025
5 starsTed H
Date: 07/07/2025
Very satisfied with their work.. they work hard and are very professional.Erie Home
Date: 07/08/2025
Hi, ***. These words go a long way, it motivates us to work even harder, thank you for the review!Review fromJack C
Date: 07/07/2025
5 starsJack C
Date: 07/07/2025
I was amazed at the Hard work, Knowledge and Proficiency of the Crew...like a well oiled engine. Very friendly and went above and beyond what was expected ????Erie Home
Date: 07/08/2025
Hi, ***** Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromJudy M
Date: 07/07/2025
5 starsJudy M
Date: 07/07/2025
The professionalism and quality of care was outstanding I would recommend Erie to anyone that needs a roofing job.Erie Home
Date: 07/08/2025
Hi, ****. We are thrilled to learn that you had a positive experience with us!Review fromKenneth H
Date: 07/07/2025
5 starsKenneth H
Date: 07/07/2025
The workers were on time and finished our roof in a day and a half. They cleaned up everything. We are very pleased with our new roof.Erie Home
Date: 07/08/2025
Hi, *******. Thank you so much for leaving us an A+ review!Review fromMichael A
Date: 07/07/2025
5 starsMichael A
Date: 07/07/2025
They done an excellent job and well satisfied with what they done. They were here cleaned up and everything and left with no problem. They were very good thank you.Erie Home
Date: 07/08/2025
Hi, *******. Your feedback is highly appreciated. Thank you for the review!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.