Reviews
This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8,845 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromKay V
Date: 07/10/2025
5 starsKay V
Date: 07/10/2025
Great experience from beginning to end. Our salesman was very knowledgeable and explained their roofing system well. The installation was done quickly and they cleaned up each day and even picked up the loose nails. I would highly recommend this company to anyone looking for a roof replacement.
Erie Home
Date: 07/11/2025
Hi, ***. Thank you for taking the time to submit a review, we really appreciate
it!Review fromDonitta G
Date: 07/10/2025
4 starsDonitta G
Date: 07/10/2025
Roof installation and cleanup was done in 1 day. No complaints.Erie Home
Date: 07/11/2025
Hi, *******. We appreciate the kind words and are glad we could provide you with a positive experience!Review fromTerry H
Date: 07/10/2025
5 starsTerry H
Date: 07/10/2025
Solid company- Top notch crew- Top notch materials and I can personally said they stand behind there product and materials and workmanshipErie Home
Date: 07/11/2025
Hi, *****. Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromChad H
Date: 07/10/2025
5 starsChad H
Date: 07/10/2025
The crew did a good job with the installation as well as scheduling and coordinating with the inspector.Erie Home
Date: 07/11/2025
Hi, ****. We are thrilled to learn that you had a positive experience with us!Review fromMelissa N
Date: 07/10/2025
5 starsMelissa N
Date: 07/10/2025
This company was great to work with. I had my inspection on the 24th of June and the construction got in on the 30th of June and finished water proofing my basement by July 8th the construction crew ( **** ) was very understanding and easy to work. And explained even showed his step by step process of everything we had done. I would recommend Erie basement solution to any and all people needing to get their basement fixed...Erie Home
Date: 07/11/2025
Hi, *******. Thank you so much for leaving us an A+ review!Review fromGreg H
Date: 07/10/2025
5 starsGreg H
Date: 07/10/2025
The crew worked hard and finished my roof in less than a day. The cleanup was very thorough and my roof looks amazing.Erie Home
Date: 07/11/2025
Hi, ****. Your feedback is highly appreciated. Thank you for the review!Review fromAlicia M
Date: 07/10/2025
5 starsAlicia M
Date: 07/10/2025
They were courteous, professional, cleaned up after completion, and answered all my questions in a timely manner!Erie Home
Date: 07/11/2025
Hi, ****** We appreciate the kind words and are glad we could provide you with a positive experience!Review fromAnita S
Date: 07/09/2025
5 starsAnita S
Date: 07/09/2025
Overall I must say it was a great experience. The initial sales person ****, was very detailed in regards to what options were available, what to expect, what type of materials and a timeframe for which it will be installed. The crew worked professionally and fast. There was a small issue with a little bit of damage, but thats not always avoidable, especially when you have big chunks of old roofing and materials flying from that high up.. One suggestion would be to make sure that the vents coming out of the roof are in the right location, over the correct room. unfortunately one was a little bit further over than it shouldve been, but the person that ended up connecting the exhaust tubing was able to make it work. The roof Is really beautiful and so far so good! I would recommend them.Erie Home
Date: 07/11/2025
Hi, *****. Thank you so much for leaving us an A+ review!Review fromMichael P
Date: 07/09/2025
4 starsMichael P
Date: 07/09/2025
The work was done well. Cleanup was thorough. No complaints.Erie Home
Date: 07/10/2025
Hi, *******. Thank you for taking the time to submit a review, we really appreciate
it!Review fromFRITZ C
Date: 07/09/2025
1 starFRITZ C
Date: 07/09/2025
i have a roof installed by erie. the cost was very high. THEIR CUSTOMER SERVICE IS TERRIBLE. TRIED TO GET THEM TO FIX A PROBLEM WITH THEIR INSTALLATION. THEY RETURNED NO CALLS. THEIR CUSTOMER SERVICE **** SAID NO ONE THERE TO TAKE MY CALL. CALL BACK LATER. TRIED TO CALL SEVEN TIMES GOT SAME RESPONCE WHICH WAS NOTHING. DO NOT BUY FROM THIS COMPANY. THERE IS MORE TO THE SAD STORY. QUESTIONS JUST EMAIL ME AND I WILL GIVE YOU MY NUMBER.Erie Home
Date: 07/11/2025
Hi, *******. We appreciate your feedback. Don't hesitate to reach out to us at 1-800-684-4628 or [email protected] if you have additional details regarding your experience. We would love the chance to resolve any issues
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.