Reviews
This profile includes reviews for Erie Home's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 8,891 Customer Reviews
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Review fromAllan G
Date: 08/17/2022
4 starsAllan G
Date: 08/17/2022
The roof so far is great and looks excellent and very happy with it.
Service was excellent but could have kept me informed better. They had the supplies delivered early and had been sitting out in front of my garage for almost a month before I heard from them. As far as everything else it went without a problem.
Erie Home
Date: 08/18/2022
Hi, *****. Your feedback is highly appreciated. Thank you for the review!Review fromRonald C
Date: 08/17/2022
5 starsRonald C
Date: 08/17/2022
Man these guys are awesome.. They did what they said they were going to do and did it great... I am very please. From the the hone visit to the final install couldn't be happier... This company is a must use for your home needs!!Erie Home
Date: 08/18/2022
Hi, ******* Thanks for taking the time to share your positive experience. We truly appreciate it!Review fromRoger M
Date: 08/17/2022
5 starsRoger M
Date: 08/17/2022
They were on time ... worked all day and didn't even stop for lunch until they finished roofing at 2 pm. After lunch they cleaned up, scoured the yard for debris and nails, taking everything with them.
They did a great job.Erie Home
Date: 08/18/2022
Hi, ****** Thank you so much for leaving us an A+ review!Review fromVirginia B
Date: 08/17/2022
5 starsVirginia B
Date: 08/17/2022
I recently had my roof replaced and was very impressed with Erie Homes professionalism. Also, the installers were knowledgeable, hard workers during our recent heat wave. They did their best to respect my property, such as plantings and bushes. My property was left in excellant condition when the job was completed. I would highly reccomend Erie Homes and the installers to friends and family. Mrs. BurrErie Home
Date: 08/18/2022
Hi, ********. We are thrilled to learn that you had a positive experience with us!Review fromSheri G
Date: 08/17/2022
5 starsSheri G
Date: 08/17/2022
Erie Home is a great company. The appointment set with the salesperson was kept exactly on time. This intial contact was extremely informational. The salesperson was knowledgeable and answered any questions we asked of him. We were shown the many different options in various ways which was extremely helpful in making a decision. What we saw and liked in the presentation of media and actual product did not disappoint us when our roof was installed. We had a good conversation on quality and value of product.
The office was a pleasure to work with as well. Everything was done in a timely and friendly manner.
The product was delivered the day before installation as promised safely in our driveway. Erie can do the work soon after ordering. I chose to wait a couple of weeks due to my schedule. They however could of done the installation that week.
The crew who installed the roof came early worked quickly, safely and the roof looks great. The clean up went well, as far as, I can tell. So far, I do not see any materials, trash screws or nails left in the yard. This crew was very professional.
The install was yesterday so It might take a short time for the shingles to settle and know that there are no leaks. I however, am not expecting that to be the case. Erie ensures they will take care of it if that should happen. This company is worth taking the time to give them a call. They offer a good value warrantied product.Erie Home
Date: 08/18/2022
Hi, *****. We appreciate the kind words and are glad we could provide you with a positive experience!Review fromBrian M
Date: 08/17/2022
4 starsBrian M
Date: 08/17/2022
The roofers did a good job, they had it done in one day and cleaned up, looks nice and quality material.Erie Home
Date: 08/18/2022
Hi, *****. We are thrilled to learn that you had a positive experience with us!Review fromLisa C
Date: 08/16/2022
1 starLisa C
Date: 08/16/2022
Set up an appointment with Erie Roofing for 1 today. As I was getting quotes for a new metal roof had another roofing contractor giving me a quote at 12 on the same day. The Erie contractor came a little early at 12:50
The first contractor left at 1 PM. The Erie salesman accused us of double booking contractors. I told him no we had an appointment at 12 and his appointment was at 1
Then he went on to tell us that the contractor that just left was not bbb accredited and bad mouth his company. Told us he was not knowledgeable and was only in business for 5 years. He had an angry and rude manner and bad mouthing other companies because Erie are the BEST. As it turned out they do not even install the kind of metal roof I wanted and he tried to convince us that what we wanted was a bad choice. Had to tell us he was an ex Marine so what? Very bad experience with this pushy angry desperate Erie salesman.Erie Home
Date: 08/22/2022
Hi, ****. At Erie Home, we strive for excellent customer
service and are disappointed to hear we fell short. Please email us at
[email protected] so we can discuss.Review fromRebecca B
Date: 08/16/2022
5 starsRebecca B
Date: 08/16/2022
Erie is absolutely amazing!
The sales people are very thorough in explaining everything and are not the least bit insistent in their approach.
After the contract was signed, when I had a question, it was answered and the matter settled immediately. Unlike other companies, Erie always has someone who is knowledgeable and helpful ready to answer your call.
The process of having our roof installed went very smoothly. The installers were right on time and were polite, friendly and kind. They worked very quickly and the roof was finished in just one day, as promised, and left my yard cleaner than when they arrived!
While an Erie Roofing system may be not be as inexpensive as some other options, I know that nothing short of a meteor is going to damage my new Erie roof! It is built to last and beautiful, as well. I will never spend another sleepless night in worrying over my failing roof!
I would highly recommend Erie to anyone considering the purchase of a new roof. They've got your back before, during and after the roof is installed.
Thanks, Erie!Erie Home
Date: 08/18/2022
Hi, *******. We appreciate the kind words and are glad we could provide you with a positive experience!Review fromJerri R
Date: 08/16/2022
5 starsJerri R
Date: 08/16/2022
We had a very positive experience with Erie. The fiberglass shingles are a quality product. The installers did a very good job for us. They were very courteous and clean up after themselves each day. The ridge vent that was installed has decreased the temperature in our attic tremendously.Erie Home
Date: 08/18/2022
Hi, ****** These words go a long way, it motivates us to work even harder, thank you for the review!Review fromRalph J
Date: 08/16/2022
4 starsRalph J
Date: 08/16/2022
The Erie workers were kind and personable. The work performed was high quality. The only thing that we didn't like was that they ran their generator on our lawn and ruined some of the grass.Erie Home
Date: 08/18/2022
Hi, *****. Your feedback is highly appreciated. Thank you for the review!
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