Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Epoxy Floor Coating

Nature Stone Flooring

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Epoxy Floor Coating.

Reviews

This profile includes reviews for Nature Stone Flooring's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nature Stone Flooring has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.25/5 stars

    Average of 71 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromDuaine B

      Date: 06/28/2025

      5 stars
      The experience with Nature Stone via *********************** was very pleasant. She reponded quickly to my request for a service call concerning a fault with our Nature Stone floor. And she advised us of all the details concerning the process the company was taking to make the nesessary repairs.The repairman came as she had informed us and the repairs were made quite quickly.We were quite pleased with the service.
    • Review fromJoel B

      Date: 05/28/2025

      5 stars
      Prompt and easy scheduling with pleasant employees. Been dealing with them since 2015 and never had any issues.****
    • Review fromYvonne M

      Date: 05/03/2025

      5 stars
      So easy to schedule follow-up sealing of our floor! ****** was great!
    • Review fromJohn M.

      Date: 02/28/2025

      5 stars
      Spoke with ****** ***** at Nature Stone about topcoat warranty. AWESOME !!!!
    • Review fromRobert R

      Date: 02/08/2025

      5 stars
      Excellent install same day made my entire family room entrance look so much better the patio floor now sparkles when the sun hits it I will probably get the garage done too
    • Review fromShirley C

      Date: 01/13/2025

      5 stars
      Very good experience all around. My salesman **** ****** was very informative and helpful. Also he was very prompt to return my calls if I had questions. Customer service was good and installers were very good .
    • Review fromMary L J

      Date: 11/09/2024

      5 stars
      I'm giving Nature Stone 5 stars, even though we did have some issues with the salesman. **** **********, in customer service (****) more than made up for any dissatisfaction. **** went above and beyond to make sure we were satisfied. He was one of the most responsive customer service people I have ever dealt with. I must add that the first 2 installers did an excellent job. Then ***** (from ****) came back when we had an issue. Great work both times. Again, our only complaint was about the salesman, and customer service more than made up for his lack of knowledge.
    • Review fromJoan L

      Date: 11/06/2024

      5 stars
      I spoke with ****** *****. In customer service ***** ****** was very helpful and gave me the information I needed to solve my issue. She is what every excellent customer service **** needs.
    • Review fromMarianna L

      Date: 10/18/2024

      5 stars
      I had my garage floor done by Nature Stone. The results far exceeded my expectations. I was not really familiar with the process, but having all my questions respectfully answered by salesperson **** ****, I felt confident to proceed. The floor is beautiful and easy to maintain.I would highly recommend this crew.******** ********
    • Review fromDuriya D

      Date: 09/11/2024

      1 star

      Duriya D

      Date: 09/11/2024

      Offensive Customer Sales Estimate Process: A sales *** by the name of ****** visited my house. I needed the garage floor done - square footage is over 700 sq. ft. These sales ***s are not like regular contractors providing a free estimate. First, ****** refused to believe that the 99c plus installation was being offered by Nature Stone and told me this promotion had ended and made me feel like he was doing me a huge favor by giving this price which ended up being $9 per sq. foot after all the installation costs are added. The total cost was over $5,000, then it moved to $6,000 and if I didn't sign up immediately with a 20% deposit the cost moved to $7000. Nature Stone does not provide this estimate via writing or email and they have multiple price sheets and the price keeps shifting. Then ****** showed me expensive products at $12,000 or $15,000 and when I said I needed time to think, he got mad and started yelling at me. ****** was condescending, and discriminatory, and wanted to waste my time with his sales pitch. He said this deal was not available the next day and he said he would write an X against my name if I didn't sign up immediately. PLEASE STAY AWAY FROM THIS COMPANY BECAUSE THEY PREY ON OLD PEOPLE AND FORCE YOU TO SIGN UP IMMEDIATELY. NO PRINTED ESTIMATE IS PROVIDED FOR YOU TO COMPARE

      Nature Stone Flooring

      Date: 09/12/2024

      The reviewer's representation of their interaction with Nature Stone is completely false and absurd. This is likely a competitor or someone on behalf of a competitor attempting to tarnish the good reputation of a 30 plus year company serving more than ******* very satisfied customers. That or they are using this forum to try to extort a lower price. Our pricing is fair, our sales team is professional and courteous, and our product is incredible. We invite anyone to contact us and see for themselves. Thank you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.