Business Profile
Forensic Computers
Digital Forensics Corp.Headquarters
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Reviews
This profile includes reviews for Digital Forensics Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
3.84/5 stars
Average of 131 Customer Reviews
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Review fromLassandra B
Date: 10/04/2024
1 starLassandra B
Date: 10/04/2024
This company is ripping consumers and their families off. The company took advantage of my disabled son and pressured him into signing a contract when he was afraid and scared that he was being scammed. Please don’t use this company!!Digital Forensics Corp.
Date: 10/10/2024
We are very sorry to hear about your son’s experience and take these concerns seriously. Our goal is to assist clients in difficult situations, and we never intend to pressure anyone into a decision. We would like to look into this matter further and work toward a resolution. Please contact us at and we’ll make this our priority. Thank you for bringing this to our attention.Review fromFred F
Date: 10/03/2024
5 starsFred F
Date: 10/03/2024
I have a very serious, sensitive issue to deal with. I contacted Digital Forensics for help and chose the 3 day program. I was immediately assigned to case workers who started working on my case! I spoke with Raul, Paul, and Johhny who guided me in the account set up, and,most importantly, assured me everything would be okay. Digital Forensics has been very professional and has given me some piece of mind. The case is not yet resolved, but I'm hopeful all will work out in my favor.Digital Forensics Corp.
Date: 10/10/2024
Thank you for sharing your experience! We’re glad to hear that our team has provided you with peace of mind during this sensitive matter. We remain committed to working toward a successful resolution and are hopeful for a positive outcome as well. Please don’t hesitate to reach out if you need anything further as we continue with your case.Review fromKevin L
Date: 10/02/2024
5 starsKevin L
Date: 10/02/2024
This company is transparent, responsive and trustworthy. They have kept their word every step of the way. I appreciate the great service! Keep up the excellent work.Digital Forensics Corp.
Date: 10/10/2024
Thank you for your kind words! We’re thrilled to hear about your positive experience and appreciate your trust in our services. We’ll continue striving to provide excellent service every step of the way.Review fromVincent R
Date: 09/01/2024
1 starVincent R
Date: 09/01/2024
I will not get into the specifics of the substance and cause of my case, or my own case number (at least not now). All I will say is that this company is not at all good at what it advertises itself to do. I paid both the phase I and II services, and the blackmailer STILL leaked my information and found me and PM'ed me with what they've done. I've sent NUMBEROUS emails to DFC, telling them they failed and that I wish not only to end the payments, but also to get a full refund for their incompetence AND poor treatment of me as one of their customers and clients. Funny thing is that they NEVER responded to those emails. And now they have the AUDACITY to say that if I don't pay them back, they'll send my case over to their legal team and I could potentially be prosecuted. As if my actions, ESPECIALLY due to their incompetence and inhumane treatment of me as a client, even if it's a remote transaction, they still used fear mongering and scare tactics to coerce me into a position where I am forced to comply. Digital Forensics Corps is a disgusting failure excuse, and a scam. Anyone who's gotten into a social media blackmail case who needs help is better off going to law enforcement. They're competent, understanding, and most of all credible and trustworthy. DFC is not. Do not pay for their sorry excuses of services. And if any representative of member of DFC is reading this, know that I am not the only one who has been robbed of time and money by you. HUNDREDS of THOUSANDS of individuals have suffered and gone broke or bankrupt because of your overpriced and disgustingly ineffective services. I suggest all of you get real jobs that actually help benefit the greater whole of society, and not just be a scammer who likes to scare people into giving you their hard-earned money.Digital Forensics Corp.
Date: 10/10/2024
We are sorry to hear about your experience. While we cannot discuss the specifics of your case here, we take your feedback seriously and would like to address your concerns. Our goal is always to provide professional, timely assistance, and we regret that you feel we fell short. Please contact us directly so we can investigate your case further. We want to ensure every client is treated with respect and receives the help they need.Review fromRobert S
Date: 08/26/2024
1 starRobert S
Date: 08/26/2024
This company is very convincing on upgrading to premium service at a high cost. Once you agree the terms of rapid response are not met even though paid $1500 to start with the remaining balance agreed as mo they payments. The case was not completed timely if Fact it has been 5 months and I still have not received my report. But they call 4 to 5 times a day plus email about payments not going through. I have tried emailing 8 different people but no reasons. The callers all say the same scripted phone message. Don't waste your time, energy and money on this businessDigital Forensics Corp.
Date: 10/10/2024
We apologize for any delays and inconvenience you've experienced. Our goal is to deliver timely results, and we’re sorry this hasn’t been the case for you. We understand your frustration regarding the payment reminders and the lack of updates. Please contact our customer service team directly so we can resolve this promptly. We appreciate your feedback and are committed to improving your experience.Review fromGary A
Date: 08/14/2024
1 starGary A
Date: 08/14/2024
These people are worse than the scammers themselves, they drain your bank account just like the scammers would I signed this under distress and not knowing what to do and they use scared tactics to get you to sign up for their stuff I’m sick of this and I wanted to end.Digital Forensics Corp.
Date: 09/04/2024
Hello, Thank you for taking the time to speak with us today to discuss your situation. We are happy that we were able to come to an amicable resolution. If you have any other questions or concerns please do not hesitate to reach out to us directly.Review fromJacob C
Date: 07/30/2024
1 starJacob C
Date: 07/30/2024
This company is a complete scam. I could have done what they did on my own. I was scared and being extorted online and all they did was text the scammer and sent them a link. All that for $7000 plus interest. Now every time I send an email to my account manager Pablo Cantillo I get no response. I am requesting a refund for this service since everything that they did anyone else could have; including myself. My case number is ******Digital Forensics Corp.
Date: 08/14/2024
Hello, We attempted to reach you regarding this review. However, we were unable to connect. Please give us a callback directly at your earliest convenience so that we can work towards a resolution for your concerns.Review fromJoshua T
Date: 07/27/2024
1 starJoshua T
Date: 07/27/2024
I was a victim of sextortion, was in a panic and did not know what to do. First thing that came up on google was their number. They take advantage of the situation and offer this service to 'help you out'. Phase 1 is basically an empty threat they make to the extortionist and it doesn't do anything. I paid them a $1000 down payment and will be paying 200 monthly for the next two years. I was told that I would not need phase 2, and that it is even a rare thing, but they kept nagging me to get phase 2 which would have costed like another thousands of dollars. Phase 1 for me did not stop the threats from the scammer, for some reason they sent back a friend request to the scammer and had them send me one last threat on day 6. Although my plan was a 7 day service, they told me that the case was closed. Of course, I was fed up with it and also had no money to put as down payment, so I declined it. Phase 1 alone essentially offers nothing if the scammer does not feel threatened. Phase 2 is where they send their report to the local police and a supposed safety plan. Now I am in the same situation I was during the initial threats, except paid 10x more than what the extortionist demanded. I was being scammed from both sides.Digital Forensics Corp.
Date: 07/29/2024
We apologize for the experience you've described. Your concerns are important to us, and we are committed to resolving them. Please contact us directly so we can address your issues and find a satisfactory resolution.Review fromLaRonda P
Date: 07/19/2024
1 starLaRonda P
Date: 07/19/2024
BEWARE! On 6/4/24, there was to be a scan and removal of malicious software for 3 devices, and install the malware and antivirus software, that was to be completed within 3 business days, costing $149.00 per mo. (The scan and removal were not completed within 3-business days.) There was a problem, submitting the Authorization Form, on 6/4/24 and on 6/8/24, I requested a copy that was received, on 6/17/24. I requested it again, and it was not sent until 6/25/24. Neither was what was submitted, because they didn’t have my original initials and signatures. On 6/4/24, I received a questionnaire, for the spyware, cybersecurity and spyware diagnostics, and returned it, with uploaded documents, and told they could not read, nor print the documents, because they did not have access to a printer. I was also sent a questionnaire about sextortion, which my case was never about such and later, told this was sent in error. On 6/10/24, I received an email saying the remote acquisition was to be done, on 7/10/24, and told this was an error, and was scheduled for 6/11/24, and would take 40 minutes to 1-hour, which took almost 2.5 hours. They never mentioned, but later said there is a monthly fee of $12.00 for each device, for the malware and antivirus software installed, then later in the same conversation, said it was $13.00. I now see on 2 of the devices that, it’s to expire 12/1/26. I received 3-other case no. thinking they were related to the 3-devices and told these was from the other cases I had, from last year and prior years. I’ve never used their services, prior to this year. I was told the name of person related to the cases, and was sent the actual report and findings, of this person’s case. On 6/26/24, I requested the 2nd scan and said I wanted to cancel the monthly services, that was to end on/or about 7/3/24. They said all services were cancelled the day, I made the request, and the 2nd re scan of each-device, was not performed, before the month ended.Digital Forensics Corp.
Date: 07/29/2024
Thank you for your feedback. We apologize for the delays and errors in our service. We take your concerns seriously and are committed to resolving them promptly. Please contact us directly so that we can address your issues and ensure your satisfaction.Review fromJoe H
Date: 07/08/2024
1 starJoe H
Date: 07/08/2024
Scamers they don’t care , all they care is about ur money getting to there pockets not helping u, and if u don’t pay they love to threaten u, so how do I get out of there contract so tired of it and I am living pay to pay and now my wife was let go a month ago and I did ask them to cancel on service and I can just finish paying the other one but no answer and 4K that I owe them not worth the. Service they give cause the scamer that they act like there scared off is back harrasing me again . I am done and need help out of this . I want out so bad and I ask for a refund as the refuses to do that I been paying over a yr now and still no solution or help on there side . Lest they can be nice and say since phase 2 didn’t really help me then we would cancel that for u. But since there not a caring business they not going to help me that way and just let go I. Debt paying there pockets for 4K of work that they really didn’t do, all they did really is told me to block them and change my number that not 4 k worth of work. And never caught the person of got back my money or info from them . All they said guy is from Nigeria. But there all gun ho on there customer about paying and threating there life if not paid and send to court which is wrong them , they suppos to help u not act like that and if u can aford it cause things happen in life then should be agreeing to close u out and not stress or threating for u to pay . Sorry and the scammer is still harassing me hard and that not fair on me by any means and should be having to pay for that suck service . So can some one help me out of these money hungry people and when I ask to talk to manager they always get mad and come up with excuses . That’s not a business’s sorry . Business making sure ur customer is. Taken care of to the fullest in any means necessary. Not make the stress about getting sued or what ever . Some time u guys have to help and take loses and telling me best thing is change my number sorry that’s not 4kDigital Forensics Corp.
Date: 07/09/2024
We are sorry to hear about your dissatisfaction with our services and appreciate the opportunity to address your concerns.
We have reviewed your account and found that we have a signed contract and voice authorization confirming your understanding of the services provided. We completed the agreed-upon work, and we apologize if the results did not meet your expectations.
Regarding your request to cancel services and address the outstanding debt, we have been attempting to reach you to discuss this matter further. Please contact us directly at ************ **** *** so we can work towards a resolution that considers your current financial situation.
Our goal is to assist our clients effectively and ensure their satisfaction. We look forward to resolving this issue promptly.
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