Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Universal Windows Direct of Southwest Ohio

Headquarters

Reviews

This profile includes reviews for Universal Windows Direct of Southwest Ohio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Universal Windows Direct of Southwest Ohio has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.93/5 stars

    Average of 54 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTerri S

      Date: 09/11/2024

      5 stars

      Terri S

      Date: 09/11/2024

      Rob W*** was a knowledgeable salesperson. He took all the time we needed to explain the process and answer our many questions. He did not employ high pressure sales tactics. He was friendly, professional and helpful.

      Universal Windows Direct of Southwest Ohio

      Date: 09/12/2024

      Thank you for your trust *****! We appreciate the 5-star review!
    • Review fromAmanda T

      Date: 09/01/2024

      5 stars

      Amanda T

      Date: 09/01/2024

      Our rep Matt was very knowledgeable on product, took time to answer all questions and was good with our two crazy dogs. We will write another review when process is complete

      Universal Windows Direct of Southwest Ohio

      Date: 09/12/2024

      Thank you for the 5-stars ******! We appreciate your business!
    • Review fromMarie H

      Date: 08/27/2024

      5 stars

      Marie H

      Date: 08/27/2024

      Daniel was great explaining everything. The quality of the windows is great. Cant wait to have them put in.

      Universal Windows Direct of Southwest Ohio

      Date: 08/28/2024

      Thank you for the 5-star review!!
    • Review fromCG C

      Date: 08/24/2024

      5 stars

      CG C

      Date: 08/24/2024

      Daniel came out and did a excellent job of talking about and showing the benefits of their windows and how they're made and the benefits of replacing my 20 yr old builder windows with new ones. He was polite, professional, extremely informative and a pleasure to do business with. Great presentation and can't wait to get my new windows!!

      Universal Windows Direct of Southwest Ohio

      Date: 08/26/2024

      Thank you for the 5-star review!
    • Review fromRoxanne G

      Date: 08/10/2024

      5 stars

      Roxanne G

      Date: 08/10/2024

      Great presentation by Daniel. Conveyed features and benefits and advantages of product. He even tolerated my dog, Buddy. I feel good about this investment.

      Universal Windows Direct of Southwest Ohio

      Date: 08/26/2024

      Thank you so much for the 5-star review!
    • Review fromMichael C

      Date: 08/08/2024

      5 stars

      Michael C

      Date: 08/08/2024

      Daniel was super knowledgeable and helpful in our window purchasing decision process. The information was well laid out and by the end we were confident in our decision to go with UWD for our window replacement project.

      Universal Windows Direct of Southwest Ohio

      Date: 08/09/2024

      Thank you for the review *******!
    • Review fromJan B

      Date: 07/31/2024

      5 stars

      Jan B

      Date: 07/31/2024

      The salesman from Universal Windows and installers the best I ever had. No pushy sales pitch just great details and explanation of the quality of the product and the installation. It's been over a year now since we have had our windows installed and I have to say I am so impressed by the quality of these windows. My furnace bill has gone down. My bedroom faces the East and I always had to keep the windows closed the shades drawn and the blinds because of the extreme heat that came in. No more with these new windows I can open up my blinds and have sunlight in my bedroom with no heat pouring in.

      Universal Windows Direct of Southwest Ohio

      Date: 08/09/2024

      Thank you for the review ***!
    • Review fromAnita L

      Date: 07/16/2024

      5 stars

      Anita L

      Date: 07/16/2024

      Installers arrived when they said they would. Went straight to work in removing the present windows and installing the new ones. They showed us how to adjust the windows and the screens. They thoroughly cleaned up all trash and answered all of our questions. The new windows are beautiful !!!***** ******** OH)

      Universal Windows Direct of Southwest Ohio

      Date: 07/17/2024

      Thank you for the review *****! We appreciate the trust!
    • Review fromDavid V

      Date: 06/30/2024

      5 stars

      David V

      Date: 06/30/2024

      We had all of our windows replaced by Universal Windows Direct a few years back and have had no issues. They look great, function well, and the house is quiet. Due to the amazing job they did, we had them put siding on the house as well. Another great job. Siding looks great, installed on schedule, and my yard was clean when they finished. Five stars to a great team. Thanks again.

      Universal Windows Direct of Southwest Ohio

      Date: 07/01/2024

      Thank you for the review *****!
    • Review fromNancy W

      Date: 06/14/2024

      5 stars

      Nancy W

      Date: 06/14/2024

      My experience with Universal Windows direct was surely a positive one. The rep I had the pleasure of meeting was Daniel. He was very personable and extremely knowledgeable. His presentation was informative and because of Daniel I would highly recommend this company. He knows his windows! Thank you so very much Daniel for your valuable time! 5 star review from me!

      Universal Windows Direct of Southwest Ohio

      Date: 06/15/2024

      Thank you for the amazing review *****!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.