Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Universal Windows Direct of Southwest Ohio

Headquarters

Reviews

This profile includes reviews for Universal Windows Direct of Southwest Ohio's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Universal Windows Direct of Southwest Ohio has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.92/5 stars

    Average of 54 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJohn H

      Date: 05/31/2024

      5 stars

      John H

      Date: 05/31/2024

      Service techs went above and beyond for our service need. Very personable and helpful.

      Universal Windows Direct of Southwest Ohio

      Date: 06/01/2024

      Thank you so much ****!
    • Review fromGinger R

      Date: 05/25/2024

      5 stars

      Ginger R

      Date: 05/25/2024

      Very knowledgeable , honest and up front. If your looking to do business with a stand up company I would recommend them

      Universal Windows Direct of Southwest Ohio

      Date: 05/28/2024

      Thank you so much for your review ******!
    • Review fromKelli A

      Date: 05/11/2024

      5 stars

      Kelli A

      Date: 05/11/2024

      Universal windows did a great job! Crystal M****** was great in helping us!

      Universal Windows Direct of Southwest Ohio

      Date: 05/12/2024

      Thank you for your review!
    • Review fromPeg M

      Date: 05/06/2024

      5 stars

      Peg M

      Date: 05/06/2024

      Very happy with the windows installed by Universal Windows Direct. They look Fantastic! John & Brad, the installers, did a Great Job & left my home & yard spotless. Jeff came the next day & reinstalled all my blinds. Very glad I chose Universal Windows & highly recommend them for windows. I already gave referrals to 2 neighbors.

      Universal Windows Direct of Southwest Ohio

      Date: 05/12/2024

      Thank you ***! We appreciate you and we are happy you are enjoying your new windows!
    • Review fromSally K

      Date: 04/20/2024

      5 stars

      Sally K

      Date: 04/20/2024

      My windows are beautiful. Very pleased with the entire process from salesman through installer. We were extremely impressed with the insulation of the glass and the frames . Much more quality than the other 3 companies we talked with that are very well known.

      Universal Windows Direct of Southwest Ohio

      Date: 04/22/2024

      Thank you *****! We appreciate the review!!
    • Review fromJon M

      Date: 04/19/2024

      5 stars

      Jon M

      Date: 04/19/2024

      Really happy with the sliding door. The installers were very professional and did a great job. We love the look and the convenience it has added to our deck! Thanks *** * **** *******

      Universal Windows Direct of Southwest Ohio

      Date: 04/22/2024

      Thanks for the review! We appreciate you!
    • Review fromEmily D

      Date: 03/14/2024

      5 stars

      Emily D

      Date: 03/14/2024

      Jeremy did a fine job installing our new doors. They look so beautiful. !

      Universal Windows Direct of Southwest Ohio

      Date: 04/19/2024

      Thank you ***** for the review!
    • Review fromApril C

      Date: 12/24/2023

      5 stars

      April C

      Date: 12/24/2023

      Kind, professional and thorough. We are so grateful for our new windows and the installation technicians were fantastic. They explained so much to us They were on time and tidy. We will definitely be calling them back when we are ready to replace the rest of our windows! Five star rating is not enough!

      Universal Windows Direct of Southwest Ohio

      Date: 04/19/2024

      Thank you April for the nice review!
    • Review fromAdam G

      Date: 11/29/2023

      5 stars

      Adam G

      Date: 11/29/2023

      They did great work! After the job was complete it looked like a whole new house!

      Universal Windows Direct of Southwest Ohio

      Date: 11/30/2023

      Thanks for your review ****!
    • Review fromElizabeth M

      Date: 08/13/2023

      5 stars

      Elizabeth M

      Date: 08/13/2023

      Universal Windows did a terrific job. Got everything done in a timely manner. And our windows look FANTASTIC! I definitely recommend Universal Windows Direct to everyone and their lifetime warranty is excellent

      Universal Windows Direct of Southwest Ohio

      Date: 08/14/2023

      Thank you for the amazing review *********! We appreciate the trust!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.