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Business Profile

Hospital Supplies

DASCO HME, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hospital Supplies.

Reviews

This profile includes reviews for DASCO HME, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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DASCO HME, LLC has 5 locations, listed below.

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    Customer Review Ratings

    1.22

    Average of 23 Customer Reviews

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    Review Details

    • Eric T

      Date: 12/19/2022

      Eric T

      Date: 12/19/2022

      After requesting DASCO to cease automatic re-supply and billing, I still received a CPAP re-supply pack. I called DASCO stating that I had not requested the pack and wanted to return it and not be charged. I was told that to get a refund I would have to drive the pack to the Louisville DASCO office. Because of the distance to that office, I would have to take half a day off of work; office closed before I could reach it at the end of my workday and office is closed on weekends. I now have received another charge for a supply pack that did not come to me at all. I called DASCO again today (which makes a total of 4 calls in my attempt to stop supplies and charges coming to me when I've not requested anything) and ultimately after speaking with three different people, there is nothing they can do to either accept the unopened pack I received and am charged for, nor anything about the other $56 charge. Supposedly, there are no more charges or schedule supplies coming to me after I pay those two $56 charges. I'll avoid doing any business with them and share this situation with my insurance company.

      DASCO HME, LLC

      Date: 12/21/2022

      We do apologize for the issues you have experienced with DASCO. It is our goal to provide great customer service and we have noted your concerns. A representative has reached out to you and was able to resolve your concerns. Please contact us if you need anything further. Thank you for bringing this to our attention and allowing us the opportunity to resolve this matter for you. It is our pleasure to serve you. Thank you

    • Jackie S.

      Date: 10/28/2022

      Jackie S.

      Date: 10/28/2022

      I have multiple family memers that have and contnue to have issues with supplies for c-pap machines and other home health supplies. They either dont have the correct size masks for months, are unresponsive to questions. Multiple billing issues. Showed up to remove a hospital without notification that they were removing it other than it was time despite doctors orders stating need. They make the decision as the customer service rep stated. Do not use unless absolutely necessary. Do not have patients interest.

      DASCO HME, LLC

      Date: 11/09/2022

      We would like to research this complaint however, we are unable to locate a patient with this name. Respectfully, we ask for additional information to verify legitimacy or that the complaint be removed.DASCO prides itself on a high level of patient care providing medical equipment and supplies that patients need in the home. Removing equipment or supplies that a patient continues to need does not fall in line with our values.

    • Ted T

      Date: 10/04/2022

      Ted T

      Date: 10/04/2022

      Billing ..*****. Received bills for unordered equipment, for duplicate equipment, and for equipment never received. IF one can get thru to their phone message machine (frequently full) they do not return the call. When I finally broke thru, we agreed to what was correct billing, but never made the changes. It appears fraudulent to me

      DASCO HME, LLC

      Date: 10/08/2022

      We do apologize for the issues you have experienced with DASCO. It is our goal to provide great customer service and we have noted your concerns. Thank you for bringing this to our attention and allowing us the opportunity to resolve this matter for you. It is our pleasure to serve you. Thank you

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