We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Trade Publications

TradingView, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trade Publications.

Reviews

Customer Review Ratings

1.11

Average of 9 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jeremy B

    Date: 01/29/2025

    TradingView is TERRIBLE!!! I have MANY complaints. The most recent one is them updating the mobile app so I cannot find my trading options the same way, which cost me MONEY!! Another time was when I paid for the essential plan, and they kept me on the basic plan!I could keep going and if I can start or sign off on a lawsuit I will!They are making me SICK!

  • James H

    Date: 01/04/2025

    The worst customer service ************* phone support; all inquiries require a paid subscription. My account was auto-renewed on Dec 16. On Dec 20, I received an email about a new login from *****, then another on Jan 1 from *********. I hadnt used the account. That same day, I got an email saying my email was being changed. I filled out the account recovery form and provided the requested ID selfie, but received no response. When I emailed again, I was told they dont provide support via email and to submit a ticket, which I couldnt do due to the fraud. After no reply, I contacted **** to cancel payment. TradingViews refund policy requires contacting support within 14 days, but I could only access the account for 4 days after payment. As of Jan 4, 6pm I had no reply from the company.

  • Scott M

    Date: 12/27/2024

    Just woke up to fraudulent charges on my debit card charged thru this company. Emptied my checking account. Now I have to order a new card and go thru all kinds of hassle while I'm already behind on bills. Gotta love it.

  • John P.

    Date: 12/13/2024

    I allowed ****** to "sign me up" giving over my credentials to this website to do some menial thing, I can't remember if it was to read an article or open a webpage. I did not realize that would subject me to multiple times a day spam... When I attempted to go to their website to unsubscribe I had to actually "register" with them, including making an account, and giving them a password, in order to get them to stop spamming me. After doing this, I had to wait 30 days (while they continued to spam me regularly) for them to "delete my account". They routinely provided misleading emails that encouraged me to interact with them more and gave no suggestions, whatsoever, that I had already requested their cancellation. This is, categorically the worst Internet business interaction I've ever had, including with ******, and ***** I will also contact my congressmen, and ***** ******* on ******** That's how bad this is.

  • Scott S

    Date: 11/25/2024

    I've never been more upset and angry at a company that I pay for a service than I am with TradingView ******* can't contact a customer support person or email a *** directly about an issue you are having. They first run you around in circles with an AI chat bot that has no option of my issue. Then when you find the support ticket section the specific problem is not there and you can't choose or create 'other'! I picked an issue that really isn't my issue in hopes that I'll be able actually communicate with a human to explain the ******** issue is I signed up for a special $4.76 a month plan and on the second month I'm charged full price!? Because of frustration and lack of support I completely cancelled my service and will never go back. I also want my refund for the full price this month.Customer Service is the most basic thing you can provide people that are paying you!

  • Debra K

    Date: 07/09/2024

    HORRIBLE. Had this company charge me twice on my debit card. I've NEVER used them or heard of them. Their customer service is NON-EXISTENT. Filed a theft claim with my bank and they reversed the charge. Apparently this is a notorious issue with this company. THEFT is their bottom line. No one should ever trust these people!! Shame on you for being notorious for facilitating theft and then making sure no one can reach you.

  • Ayan C

    Date: 05/08/2024

    ... This company (LITERALLY) doesn't have a means for you to contact them UNLESS you are a PAYING customer... It's C.E.O. (Denis G****) is now in my book as THE biggest "dirt-bag" CEO in this country... This is a MULTI-BILLION DOLLAR COMPANY and it doesn't even so much as have a TELEPHONE NUMBER... just pathetic... EVERYTHING that's wrong with capitalism- imo...
    - I give one start simply because the tech works...

  • mike k

    Date: 03/21/2024

    I have someone from support assigned to my account. I m not getting any help from him and I Don't have a way to complain or get someone else's attention to help me from Tradingview.
    Basically I'm at the mercy of this one person he gets to decide he wants to help me with support or just ignore me for over a week. This is crazy

  • Don B

    Date: 01/17/2024

    Don B

    Date: 01/17/2024

    These people absolutely SUCK! I cancelled my 30 day trial, but they charged me anyway. Now I find out that I cannot contact them for a refund. The ONLY option on their website is to cancel the auto renewal, but that's for the next charge. I want my money back, this is stealing, but there is no way to get in touch.
    The phone number shown to the right here, goes to a voicemail, and does not indicate that it is even TradingView.

    TradingView, Inc.

    Date: 01/24/2024

    Hi Don!

    According to the billing history for your account, the trial had not been canceled. You submitted a refund request ticket on January 17 and were refunded in full the same day.

    Kind regards.

TradingView, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.