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Business Profile

Roofing Contractors

3rd Generation Home Improvements

Reviews

Customer Review Ratings

4.92/5 stars

Average of 61 Customer Reviews

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Review Details

  • Review fromRosalind D

    Date: 03/27/2024

    5 stars

    Rosalind D

    Date: 03/27/2024

    This is my second time using them. I am overly pleased. I recommend Third Generation Home Improvement over ANYONE!!!!! Their prices are fair and the work, follow-up and care they provide, is second to none. PLEASE CALL THEM FIRST~ ******** ***** ******* **

    3rd Generation Home Improvements

    Date: 03/28/2024

    Thank you so much for your review! Your satisfaction means the world to us, and we truly appreciate your loyalty and endorsement. At 3rd Generation Home Improvements, customer satisfaction is our top priority, and we're grateful for your continued trust and business. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
  • Review fromEdward b

    Date: 02/03/2024

    5 stars

    Edward b

    Date: 02/03/2024

    Hired them for a new roof, siding, windows/doors. Could not be more pleased with the service and results. Highly recommend 3rd Gen -

    3rd Generation Home Improvements

    Date: 03/12/2024

    Thank you so much for your review! 3rd Generation is very pleased to hear how happy you are with the job done. We look forward to working with you on any future projects you may have!
  • Review fromAlison K

    Date: 01/05/2024

    5 stars

    Alison K

    Date: 01/05/2024

    We had an excellent experience with this company. From the owner, Mike, to the production manager, Derek, we were kept informed of the schedule of work to be completed. Vince, the head of the siding crew, had various recommendations which were appreciated. Overall a wonderful experience!

    3rd Generation Home Improvements

    Date: 01/10/2024

    Thank you so much for your review! We're thrilled you had a wonderful experience with us. From Mike to Derek and Vince, our team is delighted to have made a positive impact. Should you need anything in the future, we're here for you. Thank you for choosing 3rd Generation Home Improvements!
  • Review fromChristine T

    Date: 11/11/2023

    5 stars

    Christine T

    Date: 11/11/2023

    In Aug 2023 a tornado caused major damage to our home. 3rd Gen (Richard) were helpful, made great recommendations, had a great crew, and did quality work. They repaired a hole in the roof, did partial siding, full roof on home and shed, and gutters. They did a great job and we couldn’t be happier.

    3rd Generation Home Improvements

    Date: 11/13/2023

    Thank you for your review! We greatly appreciate your kind words and are thrilled that you are satisfied with the work 3rd Generation Home Improvements did to repair your home after the tornado in August 2023. Richard and our team take pride in offering helpful recommendations and delivering high-quality work. If you ever need further assistance or have future home improvement needs, please do not hesitate to reach out. Your satisfaction is our top priority. Thank you for choosing 3rd Generation Home Improvements.
  • Review fromBob B

    Date: 11/09/2023

    5 stars

    Bob B

    Date: 11/09/2023

    Great job by Alan and Dave on my roof repairs. They found the source of a leak that has been causing me problems for the last couple of months. Also kudos to Richard for noticing some shingles that slipped and would have caused damage in time had he not noticed. Everyone was very knowledgeable about roofing and very honest in their assessments. I have used 3rd generation before and they are my first call for roofing and siding.

    3rd Generation Home Improvements

    Date: 11/10/2023

    Thank you so much for your review! We're delighted to hear about your positive experience with 3rd Generation Home Improvements and the exceptional work done by our team members, Alan, Dave, and Richard. Thank you for taking the time to share your feedback. It's fantastic that Alan and Dave were able to identify and resolve the source of the persistent leak that had been troubling you. Our team takes great pride in their expertise and dedication to addressing roofing issues efficiently and effectively. We also appreciate your kind words for Richard's keen eye in spotting the slipped shingles that could have led to further damage down the road. Our commitment to thorough inspections and preventive measures is a key part of our service. At 3rd Generation Home Improvements, we always strive to maintain a high standard of honesty and integrity in our assessments, and it's reassuring to know that you found our team to be knowledgeable and forthright.
  • Review fromStan H

    Date: 11/03/2023

    5 stars

    Stan H

    Date: 11/03/2023

    Great company. Work is done quickly, on time and very professionally. Highly recommend. They have done 2 jobs for me and are tremendous.

    3rd Generation Home Improvements

    Date: 11/06/2023

    Thank you so much for your review and continued trust in our services! We're thrilled to hear that you're satisfied with the quality, speed, and professionalism of our work. It's always a pleasure working with you, and we look forward to serving you in the future.
  • Review fromElspeth M

    Date: 11/02/2023

    5 stars

    Elspeth M

    Date: 11/02/2023

    Friendly, good work, reasonable, reliable company. Mike Sr was great and the estimate was pretty accurate. I highly recommend this company. WE had to do underlying structure repairs and they didn't miss a beat!

    3rd Generation Home Improvements

    Date: 11/03/2023

    Thank you so much for your review! We're thrilled to hear about your experience with 3rd Generation Home Improvements. Our team takes pride in being friendly, reliable, and delivering good work at reasonable prices. Mike Sr and the entire crew appreciate your recommendation. It's great to know that we could seamlessly handle your underlying structure repairs without missing a beat. We're here for all your home improvement needs!
  • Review fromDavid B

    Date: 10/31/2023

    5 stars

    David B

    Date: 10/31/2023

    I cannot say enough positive things about 3rd Generation Home Improvements. Beginning with Ben who assured me we would have quality work to Shaun and Ray who did a superb job with the siding installation on our home and garage. They were kind, courteous, and answered any questions we had. The finishing details are amazing, and we could not be more pleased. I highly recommend this company for any work you need done. Thank you again 3rd Generation for making our project less stressful.

    3rd Generation Home Improvements

    Date: 11/01/2023

    Thank you so much for your kind words and the opportunity to work on your project! We're thrilled to hear about your positive experience with 3rd Generation Home Improvements. Our team takes pride in delivering quality work and exceptional service, from the initial consultation with Ben to the impeccable siding installation by Shaun and Ray. It's always our goal to ensure our customers have a stress-free and satisfying experience, and we're delighted to hear that you couldn't be more pleased with the finished result. Your recommendation means a lot to us, and we're here for any future projects or improvements you might need. Thank you for choosing us to enhance your home!
  • Review fromKevin J

    Date: 10/22/2023

    5 stars

    Kevin J

    Date: 10/22/2023

    Big shout out to 3rd Generation and the siding crew for a superior job start to finish. After major wind damage Richard S. guided us through the claim process and worked closely with insurance to ensure everything was handled correctly. As home owners can be vulnerable during this time, his knowledge and understanding gave me the confidence I was in good hands. Thank you again for attention to detail in replacing patio support pole and custom work on my picture window. With new gutters and down spouts our house looks brand new and couldn't ask for a better outcome. Looking forward to have 3rd Generation back out and replace my front door system. Thank you for your integrity in serving our community. ***** *

    3rd Generation Home Improvements

    Date: 11/01/2023

    Thank you for your wonderful review! We're thrilled that you're so satisfied with our services and the work done by our siding crew. Richard S.'s expertise and guidance through the insurance claim process are a testament to the dedication of our team. We look forward to working with you again to replace your front door system. Your support and kind words mean a lot to us, and we're here for all your future home improvement needs.
  • Review fromPaul F

    Date: 10/16/2023

    5 stars

    Paul F

    Date: 10/16/2023

    3rd Generation has successfully completed 3 projects at my house in the last two and a half years, one small, and two fairly large jobs. In each case, the work was completed without any issues or problems. The largest and most recent project was re-siding my entire house and replacing all gutters and downspouts. It came out looking fantastic to the point, my sister in law, also decided to re-side her home. In addition, a number of neighbors have come over to look at the results, and they are looking at having 3rd Generation do some work for them. Not only was the work meticulous, and detailed, but there were no issues with cleanup. Kyle and his small crew focused on the job, making sure everything was addressed and completed properly before moving to the next section. From the moment I called and asked for a quote, Mike S was engaged. He promptly visited and followed through until the project was completed, and even weeks later to check my satisfaction levels. By far, the best experience with a contractor over the years. I had gone out and received 4 quotes, and 3rd Generation was very competitive. My gut estimate is the project added substantial value to my home. It looks like a brand new house. I highly recommend them.

    3rd Generation Home Improvements

    Date: 10/17/2023

    Thank you so much for your review! We're thrilled to hear about your positive experience with 3rd Generation! We take great pride in delivering high-quality work and ensuring customer satisfaction. It's fantastic to know that the projects at your house, including the re-siding and gutter replacement, turned out so well. We greatly appreciate your kind words and recommendations. We're here to provide excellent service, from the initial quote to the final result, and it's heartening to know we met your expectations. Thank you for choosing 3rd Generation, and we're here whenever you need us for any future projects or assistance.

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