Reviews

This profile includes reviews for Ultimate Home Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Ultimate Home Services, LLC has 6 locations, listed below.

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  Ultimate Home Services, LLC

  7340 Sancus Blvd Ste C Worthington, OH 43085-1512

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  Ultimate Home Services, LLC

  8531 Bash Street, Suite 201 Indianapolis, IN 46250

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  Ultimate Home Services, LLC

  210 El Camino Dr Zanesville, OH 43701-6287

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  Ultimate Home Services, LLC

  7340 Sancus Blvd Ste C Columbus, OH 43085-1512

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  Ultimate Home Services, LLC

  12412 Lancaster St NE Millersport, OH 43046

Review Details

• Review fromLisa M

  Date: 01/10/2023

  1 star
  If I could give this company a negative star, I would. Small floor job and paid ****** upfront for the job. Guy comes in and speaks no English. Sighed when I told him the job was up a flight of steps. Removed the toilet to leak on the floor and then left after not having done anything. No follow up call from the company. Went to Lowe's and made a complaint with the mgr there. He did call the corporate office and said that a crew would be back out the next day. I did not want this company back into my home but relented. Two guys showed up who did not speak English. Did an ok job on the flooring but the cove base and corners are an absolute mess. It will need to be taken up and redone. Left my toilet in the bathtub and did not install. Had to have a private plumber come out to install and he could not understand why the other company did not do the work. Caulking has pulled away from my tub and found scratches on the porcelain along with a hole in my toilet base. The attic door now scrapes on the flooring and was not measured correctly. Was promised that I would get a call from corporate at after three business days. Day four and never have heard a word. Sent letters and photos to no avail. Stay clear of this company. I will never EVER have them do work in my home again.

• Review fromAndrea B

  Date: 01/04/2023

  1 star
  Would not even give one star but had to to write review. This company hires inadequate, destructive workers that are theives. Had carpet installed November 2022. Installers hardly spoke English. They left a terrible mess behind, spent the next several days finding tacks and nails everywhere. Luckily neither us or or dogs stepped on them. Worst part was items were stolen and damaged. Had to take time to make several calls about this and was basically told file a police report. No follow-up from the company what so ever. When I called back was told they could do nothing, up to police and Lowe's. So now we are left with a damaged piece of furniture, poorly installed carpet and missing items. Since this is who Lowe's uses will never have anything installed by them again.

• Review fromAndrew M.

  Date: 10/12/2022

  1 star
  After prepaying for flooring and installation at Lowes by UHS, I am called on the scheduled day of service to inform me that they will show up later in the day than anticipated. They finally show up and did not have the materials, did not know what job they are supposed to be doing, and did not even speak enough English to communicate with. After multiple attempts I was finally able to contact their manager who was completely useless and did not offer a reasonable solution. I scheduled off work for this and wasted my entire day waiting around for nothing. I will be rescheduling the flooring job with another company.Late, unprofessional, useless.

• Review fromMichelle M

  Date: 08/24/2022

  1 star
  Stay away from this company! They have no clue what they are doing and they do not care! You will pay a lot of money and be left with an unfinished job with stress, sleepless nights and no answers!!! We went through Lowes and even gave the company a second chance to fix our floors. Our floor is still not fixed. We are getting another company to fix our floors because we refuse to allow this company to come back to our home. The company is only good at lying and deceiving. They have no clue on professional floor install. I cannot stress enough...stay clear of this company!!!

• Review fromFrancis B

  Date: 08/15/2022

  1 star
  Phase 1: Small bathroom tile job: The subcontractors Lowes sent from *** did not speak ANY English. Lowes sent us a bunch of material that there was absolutely no use for and the subcontractors took it when they left. They did not even leave us a tile or two in the event one of them broke. They did a nice job on the tile floor but they did not remove the linoleum even though we paid for them to do that. Phase 2: Wooden floors in Dining Room and Living room. My wife fell for this company after she watched their phony tear jerking promo video. We had one inspector show up and he had to come three separate times because he would not stay long enough to explain what work needed to be done in prep for this job: such as moldings, transistions and trim. His estimates were all over the place price wise each time. They refused to remove moldings before laying the floor: imagine how that would look! *** told us our floor had some inconsistencies and that I needed to lower my floor in one or two spots which I attempted to do and it cost me hours of time and a couple hundred bucks. Then the *** guy came back and after seeing that the floor had not moved much then suggested that I remove the whole floor and subfloor and replace it all so it would be level. We're talking the joists and plywood: everything: and start over!! So we called *** again and they sent out another inspector: the regional manager: he had been on the job for thee weeks w only four hrs of training. He told us that we should consider carpeting!! Then said that we should find someone else to do the job but he suggested hiring a structural engineer to see what our problem was. The engineer said there was nothing wrong with our structure or our floor!! The regional mgr then said he would check with his installers but then never got back to us. I could go on and on with the incompetence we encountered. Bottom line: we hired local guys:fabulous job and the floor was no problem to them!