Reviews

This profile includes reviews for LegalShield's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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LegalShield has 411 locations, listed below.

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  LegalShield

  1 Prepaid Way Attn Regulatory Compliance Ada, OK 74820-5813

  
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  LegalShield

  8800 Thunderbird Dr Pensacola, FL 32514-5661

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  LegalShield

  3960 NW 189th Ter Miami Gardens, FL 33055-2748

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  LegalShield

  14224 Wellesley Dr Tampa, FL 33624-2587

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  LegalShield

  27083 Matheson Ave Apt 103 Bonita Springs, FL 34135-5887

Review Details

• Review fromLindsey Q

  Date: 08/06/2022

  1 star
  I just sent them this email:I would like you to cancel my member ship please. Also, I would like a refund for $29.95 I was charged on 4 August.At the end of JUNE I called ***********************, my legalshield contact, and made it clear I was unhappy with his services and wanted to cancel my membership. I even got a call later at 8 in the morning from legalshield customer service asking my feedback to which I made it clear that your services were unhelpful and that ***** violated about every point of his sales pitch guarantees to me. I also called ************************* myself to notify them I cancelled my membership with you so they could not charge me for anything.I would ask for the original charge to be refunded because I was so neglected and counting on your employee doing their job to assist me in a matter of $2000. But I did receive menial service so I would be satisfied with the $29.95 from the 4th of this month.

• Review fromBrenda P

  Date: 08/01/2022

  1 star
  LegalShield is a joke!! If you are late on a payment they call that a cancellation and they will not cover you for anything that has to do with court. They will call it preexisting. I needed them to help me with my license and writing a DEMAND FOR PAYMENT LETTER. They sent me a link for my license, which I already had so NO HELP and I asked 3 times and gave them the information for the DEMAND FOR PAYMENT LETTER and it never happened as well. I am so disappointed in this service. They are not what they seem. They are just a service without a real OFFICE they just pay attorney offices to be kind of on call i guess and they turn in bills to them and they will either pay it or they wont. And they will do everything to get out of paying it so so not waste ur money. Save the $30 a month and put it in a cookie jar and pay for your own lawyer trust me u will not regret it. At least you know where your money went. Because they didnt care I needed one paper filled out for court and I have paid in and off since 2017 and its 2022 and they would not do it. They suck!!!!!!!

• Review fromForstine J

  Date: 07/27/2022

  1 star
  They get your money and say it's one price an charge another price They also take ur money an don't do anything for you talk about call three months later it's just a fraud

• Review fromCAROLYN Y

  Date: 07/20/2022

  1 star
  Poor customer service. I called today, to find out how I could obtain additional help. Alexis was rude and not helpful. I asked if I could file a complaint. She reluctantly advised I could ask to speak with a supervisor or manager. I was put on hold and subsequently disconnected. I called back and this woman indicated that she would put in line to speak with a supervisor or manager. After 45 minutes, I hung up as there was no response. I called back a third time and spoke with Bee, she advised she would submit a complaint, it related to when I cancelled my membership the person (Pam) indicated I had coverage until July 28th. I was advised today that I had no coverage and could talk to no one. It does not seem appropriate to be told that the coverage that I paid for was good until July 28th. Now I am being advised my coverage is longer good on July 20th. This seems to be misrepresentation.