Reviews
This profile includes reviews for LegalShield's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 239 Customer Reviews
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Review fromTodd M
Date: 02/14/2025
5 starsTodd M
Date: 02/14/2025
I've been with LegalShield for a few years now and I don't use them much but when I do, I always get and have excellent service.thank you legal ****** ****
LegalShield
Date: 02/17/2025
****, thanks for the positive review. As a valued member of LegalShield, you can worry less and live more, knowing you have the power of a law firm in the palm of your hand. Thanks for sharing your experience with us.Review fromGary L
Date: 02/13/2025
5 starsGary L
Date: 02/13/2025
*******, both times, provided complete, understandable answers to my landlord/tenant situations He was patient with my follow-up questions and researched in real-time the legal answers. He even called me back to offer additional helpful insights. Really appreciated the his understanding, empathy, patience, and thoroughness.LegalShield
Date: 02/14/2025
****, thank you for the glowing review. We are happy our team is providing you with excellent service. Thanks for being a valued member.Review fromTatianaOllie
Date: 01/28/2025
1 starTatianaOllie
Date: 01/28/2025
I have been a member of Legal Shield for at least 10 years. And I have used it very rarely. But every time when I asked to give me a peace of advice on my issue, its attorneys did not call me back, or if they did, it was 3- 5 days later, and they were very rude to me and unprofessional at all. So I have the impression that this company is a scammer who deserves to be sued. People, just dont Associated with them and don't waste your time and money,LegalShield
Date: 01/29/2025
*******, we appreciate you taking the time to share your experience, as it allows us to improve. We have systems and resources in place for members to notify us if they're not satisfied with the services provided. We encourage all members with questions about their specific membership benefits or service complaints to contact LegalShield Member Services at **************, via chat at ****************************** between 7-7 CST Monday-Friday, or via our LegalShield app, where assistance from our Member Services Team and your Provider Law Firm is just a tap of the app away.Review fromPascuala Smith S
Date: 01/21/2025
5 starsPascuala Smith S
Date: 01/21/2025
Legal Shield consistently demonstrated a deep knowledge of the law and provided sound guidance that made me feel confident and well-informed throughout the entire process. Their prompt communication, attention to detail, and ability to navigate complex issues were truly impressive.LegalShield
Date: 01/22/2025
********, thanks for the glowing review. We are happy our team is providing you with excellent service. Thanks for choosing LegalShield and for sharing your experience with us.Review fromGary C
Date: 01/17/2025
5 starsGary C
Date: 01/17/2025
LegalShield has helped me quite a bit over the years. It allows me to contact attorneys to get advice on legal matters without the worry of an hourly clock running. They have found ways to fight and drop driving tickets for me. I have gotten contract advice from them too.The biggest cost savings was this will and trust discussion. After my divorce, I knew I needed to update my will. Their questionaire was helpful and stimulated a few clarifying discussions. We had a phone conversation to clarify further, then it was finalized.I recommend them.LegalShield
Date: 01/21/2025
****, thanks for the glowing review. We love hearing how our valued members utilize their LegalShield Membership to protect their legal rights. Thanks for sharing and for being a valued member.Review fromJoan G
Date: 01/17/2025
5 starsJoan G
Date: 01/17/2025
A lawyer called me back within a reasonable timeframe. She understood my situation and went over a lot of the things I need to know following the sudden death of my husband. She was very clear and answered my questions, since I had previously dealt with a probate situation for a relative. I was very happy that my personal circumstances will not have to go thru that. She told me what to do with his credit card statements that I am not responsible for. There is a case file, so if I hear back from any credit companies I would feel confident that I can contact a lawyer again to handle any discrepancies or request for funds from me for his balances owed. At a critical time like this I found it comforting that I was able to get legal advice to help guide me.LegalShield
Date: 01/21/2025
****, thank you for the glowing review. We are so sorry for your loss. Having a team to turn to in these times in life is so helpful. We are proud to be able to help you through this difficult time. Thanks for sharing your experience with us and for putting your trust in our team.Review fromChristopher D
Date: 01/15/2025
1 starChristopher D
Date: 01/15/2025
They dont actually represent you. They dont actually do anything for you. Its a waste of money. For them to talk to you a few minutes on the phone and tell you that the best they can do is write a letter. Then when you get the letter its full of typos and you have to rewrite it anyway. In my opinion there are a bunch of lawyers who couldnt hack it in the real world and this is the best they can do.LegalShield
Date: 01/16/2025
***********, thank you for bringing this to our attention. We would like the opportunity to reviewthis matterfurther. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.Review fromRebecca K
Date: 01/10/2025
5 starsRebecca K
Date: 01/10/2025
The lawyer handled the situation perfectly. I mean Bravo!! *****! The lawyer took care of it, took a huge weight off our shoulders and all is well. Thank you.LegalShield
Date: 01/13/2025
*******, thank you for the glowing review. We are happy our team has been helpful and quickly responded to your legal needs. Thanks for choosing LegalShield.Review fromKathleen S
Date: 12/24/2024
1 starKathleen S
Date: 12/24/2024
After years of paying the membership monthly fees we canceled the services since we never needed their services. We completed all the required steps and emailed them the information required to cancel. The membership was canceled (or stopped for a couple months) then somehow it resumed... I contacted them again, sent the same email to cancel the services (again) , but in the meantime I was charged about $250 dollars in membership fees that never should have happened. I have emailed them multiple times to get my money back and they do not return my email.LegalShield
Date: 12/26/2024
********, thank you for bringing your concerns to our attention. We regret to hear about your cancellation, which we have confirmed has been processed as you requested, and we certainly hope to assist you in the future should you return as a member. For information on a processing refund, please contact our Member Services team at ************** between 7-7 CST Monday-Friday. Thank you.Review fromMiriam R
Date: 12/20/2024
5 starsMiriam R
Date: 12/20/2024
LegalShield has been incredibly helpful. They are a must have for me on so many issues from Rentals to divorce to criminal cases. They have been so helpful.. I highly recommend everyone carries legal Shield.LegalShield
Date: 12/22/2024
******, thank you for the five-star review. We are happy to hear that our team continues to provide you with the excellent service you have come to expect. Thanks for being a valued member.
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