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Business Profile

Fence Contractors

Arnold's Fence Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am active duty army, for our house on base we were given Arnolds fence company to install a fence. I paid for 10 months because we were supposed to live there from Dec 2023-Dec 2026. The army sent me to a different base in a different state and Arnolds fence company stated I would get a refund because we only used the fence until Mar 2024 and I paid for 10 months so I would get the months back I didnt use it. Theyve claimed they sent it once but they got my zip code wrong, they claimed they cancelled the first one and sent a second one on Apr 17. It is now May 4 and we still havent received anything from them. My wife and I have tried calling day after day, multiple times each day and weve left voicemails but never get and answer or a call back. They are supposed to refund me $210.

Arnold's Fence Company is NOT a BBB Accredited Business.

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