Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Monuments

Oklahoma Custom Memorials

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Monuments.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTasrin R

    Date: 08/24/2023

    1 star
    We have been waiting for our mother's headstone which he have ordered over a year ago. We have place almost $1000 for our deposit and we have been told they will contact us whenever it's ready. I we ordered that last year July and within these 13 months they never ever tried to reach us about the stone. We called bunch of times , once they received our call and told us the same repeated thing that they will let us know whenever it's ready. That's the only time they received our call. After that every single time we called, they never picked up the police or reach back to us. We went to visit their store during June and the lady was having hard time answering our questions about the headstone, and give us the fake promise of delivering the stone within a month. It's almost end of August, we haven't received a single email or call from them about the headstone. We tried to call them , which went straight to their voicemail, saying they went to a cruise on holiday and they will be back next year. Absolutely horrible experience with them. We really want BBB to take some action about this fraud business. Thank you !

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.