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Business Profile

Aquarium Dealers

Wet Pets By Steve

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Aquarium Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Chris P

    Date: 12/05/2024

    Chris P

    Date: 12/05/2024

    This place is the worst the advertise lower prices online. While higher prices are listed in the store. When confronted they say its new inventory that arrived that day and they sold out in the morning of the online product.

    Wet Pets By Steve

    Date: 12/07/2024

    We have an online stock list that is updated daily (usually in the morning) and is not a live inventory. We sell items throughout the day. You came in after 5:00 looking for $5.99 Amazon Sword plants. We were sold out of them. We showed the Potted Amazon Swords that we had in stock, but they were $7.99. Potted plants typically cost a little more. You accused us of bait and switching you and of being scammers. You left and came back a few times, insulting our staff each time. We offered to sell you the $7.99 plant for $5.99 to make you happy, but you were too interested in accusing us of wrongdoing to understand that we were trying to make it right. You then called the store after you left and asked to speak to me (the owner). When I tried to explain to you what was happening, you called me a scammer and hung up on me. I really wish we could have worked this out with you, but I'm afraid that isn't going to happen. Best of luck to you!

Wet Pets By Steve is NOT a BBB Accredited Business.

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