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Business Profile

Home Builders

Tradan Heights - Ideal Homes & Neighborhoods

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Tradan Heights - Ideal Homes & Neighborhoods's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tradan Heights - Ideal Homes & Neighborhoods has 13 locations, listed below.

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    Customer Review Ratings

    3

    Average of 1 Customer Review

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    Review Details

    • ROBERT O

      Date: 07/18/2022

      As far as the house itself goes, I am overall very happy. There are some areas where you can see shortcuts were made and the grout job could have been much better, but overall I still love the house. The sod on the other hand should not be advertised as a bonus. There is clearly no quality control done to make sure it is to standard. There are more weeds than actual grass. Getting the lawn going has been a challenge. Drive around the neighborhood and see for yourself. Where Ideal homes lost me was the HOA. They sell it to you as a fully functional HOA. It is nothing close. Once again, drive around the neighborhood and see if standards are being kept? The company replies on a net work of narcs in the community to report issues. If your neighbors are to good nature to report the issues or don't like being narcs than the issues are not handled at all. Parking is a nightmare at some areas of the neighborhood. Trash, trailers, barrels, etc are stored wherever including the front yard. You pay your HOA fee and that buy you community lawn care, and they do not even do all the areas needed! There are no HOA meetings or votes. Crime is on the rise, we have tried several time to reach out to the HOA leaders, but they clearly don't care and are avoiding us so they do not have to address these issues. They would probably be better off not calling it an HOA cause as it is, that is a lie! Construction sites are a mess and reasonable for the majority of the trash in the neighborhood. Once again, they don't clean it up. They wait till it blows in your yard so you will clean it up. As for the sales team. This is were they put there attention. Almost everyone is polite and helpful up until you close. Then when I followed up with issues that had been brought up before closing, I was told. "My obligations to you ended at closing" but beside that one person the rest of the team is nice and easy to work with. It did take a few trips and weeks to get the mistakes corrected.




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