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Business Profile

Collections Agencies

Rockwell Legal Group

This business is NOT BBB Accredited.

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This business has 1 alert

Complaints

This profile includes complaints for Rockwell Legal Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rockwell Legal Group has 2 locations, listed below.

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    Customer Complaints Summary

    • 42 total complaints in the last 3 years.
    • 10 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/23/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      2/8/2018 I signed a debt consolidation contract with Rockwell Legal Group. The original contract was set at 36 months at 341.20 totaling 12285.30. At this time there are 3 liens on my home that RockWell legal group was suppose to satisfy per contract totalling over 10000.00. We have tried for weeks to contact Rockwell for an explanation of where our funds went. If nothing else a itemized account of funds received and paid. We as of yet have received any information reagsrding allocations of funds

    • Initial Complaint

      Date:11/25/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Multiple times over the past few week this business has been calling with a robo call giving a random name and demanding us to call a number to set up payments. I pressed zero and one time they removed our business number from that account, the next time (today) I pressed zero and as soon as I said where I was from they hung up on me. Remove our number from your account, we are a LTC facility and any staff member could be answering the phone.

    • Initial Complaint

      Date:11/25/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a call from Rockwell legal stating that I owed $7000 on a ******* card and two other ones and something about ******* ********* and if I paid $1598 that it would not go to the courts and they wanted the money immediately I told him I didn’t have any cards available and they said they will call back. We haven’t dealt with ******* 15 to 20 years. I’m just wondering if this is a scam the numbers are *************** *************** *************** She said her name was ***** , why would they be calling me now when I have no idea where this came from?

    • Initial Complaint

      Date:11/18/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company threatened to serve me with court papers if I didn't repay a debt from 2005 or so. They convinced me it was valid and took two payments from me. One in October and one in November.

    • Initial Complaint

      Date:10/16/2024

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is robo calling from different numbers harassing me and I have no contract or business with them.

    • Initial Complaint

      Date:10/01/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      see Attached document

    • Initial Complaint

      Date:09/30/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep getting calls referencing no name just threatening legal action
      I am tired of them calling
      I don’t owe any debts

    • Initial Complaint

      Date:08/01/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Rockwell Legal Group has called me for several months over the last year claiming I have a debt to pay (interest on a $30 remaining balance on Victoria ****** credit card, which I closed over 20 years ago and had no idea there was any type of balance left).I have told them I would be happy to pay if I owe anything. But I will not give my credit card to pay over email links or phone calls. I said to mail me a bill.They still refuse to mail a bill yet continue to call and tell me they are serving me with a lawsuit to pay.I called my county court and they said no lawsuit has been filed against me and to not pay because they may be scammers.Again today after another voicemail I told them to send me a bill and I will pay but how do I know you arent scamming me. Im not paying over email or phone.At this point I feel like this company is harassing me and Im concerned that its not a legitimate company. I am willing to pay any debt I may owe but why arent they willing to mail me a bill or statement letter?

    • Initial Complaint

      Date:07/18/2024

      Type:Billing Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Rockwell Legal has been calling me . Several times now. I did not answer. I have never heard of them. I searched them online to discover who they are. The only reason I can think of why they are calling is because I researched personal loan online. They sound not very reliable. I consider their multiple calls spam and annoying. What can I do to make them stop calling me?

    • Initial Complaint

      Date:07/18/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      11:00am They started calling both my house phone and my cellphone at the same time. They state they are sending filing documents. They are not using my correct name. ************

    Rockwell Legal Group is NOT a BBB Accredited Business.

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