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Business Profile

Newspaper

Tulsa World

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 6 Customer Reviews

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Review Details

  • Sherry B

    Date: 11/08/2024

    Sherry B

    Date: 11/08/2024

    1-2-2024 I subscribed to the digital daily editon of Tulsa world through a contract of $1 for a six month subcription with a RECURRING charge of $1 beginning 7-1-2024 for an additional six months. On 7-1-2024 my credit card was wrongly charged $14.99 so I called the ************* The agent rudely said we don't give refunds. At that time I could not find my legal contract with ** stating a RECURRING charge of $1. A few days later I called back after find the contract. ** agent spoke very quickly over and over saying it would be corrected. I have called repeatedly every week since 7-1-2024. I called on 9-11-2024 and an agent told me the check was issued and it takes 4-6 weeks to receive. Four, five, six, seven, eight weeks go by...no check. I called 11-6-2024. The agent said Iwould receive the check the next day in the mail, then said ithe check would arrive in email. Nothing happened. I called 11-7-2024, got the same double talk for 15 minutes so I asked to speak to a supervisor. Agent put me on hold for 20 minutes, then the line went dead. Supervisor called me later, we argued about the charge. I asked her if she knew what RECURRING CHARGE means but got not answer. I hung up. Please, please help me. I have the legal contract in my hand. All I want is my $14.99 in a timely manner AND a sincere apology. WARNING: DO NOT SUBCRIBE TO TULSA WORLD. They refuse to refund my money.


     


     


     

    Tulsa World

    Date: 11/11/2024

    The account was already stopped, and the refund for $14.99 has been requested to go back on her card. Please allow 2-3 weeks for it to be fully processed.

  • Amber G

    Date: 01/22/2024

    I have been trying to cancel my subscription to Tulsa World for MONTHS! You can only cancel by telephone during business hours. Every time I call I am put on at least a 5-10 minute hold and as soon as it sounds like someone is picking up the call it hangs up on me. every. single. time.
    I have spent hours trying to get this account canceled. E-mailed the customer service e-mail to only be told I need to call. This is absolutely ridiculous and a complete bank account drain!

  • Dennis A

    Date: 01/03/2024

    Tried for weeks to cancel Tulsa world by e- mail was charged $174 for 6 months but will not let me cancel I have not used Tulsa World for more than a year plus called and spoke with someone bad English will never never do business with them ever
    Will spread the word with everyone I see and know

  • Daniel G

    Date: 01/27/2023

    Tulsa World randomly charged my card after not having an active subscription for years. Poor business practices.

  • Carleen W

    Date: 12/16/2022

    False advertising. 13 weeks for $26.00 for daily paper. After subscribing they tell you it's for Wednesday and Sunday only. Received one paper only. Calling is a joke. No one knows what they are doing. They need to leave Tulsa, or someone needs to stop this taking advantage of people. You can't talk to anyone in management which raises a red flag. Worst business ever.

  • Date: 08/01/2022

    Forcing one to call as the ONLY way to cancel your online subscription and then forcing you to hold for 27 minutes is unconscionable. SHAME SHAME SHAME. I don't wish harm to others but to run a business locking people into a monthly payment is a SCAM.

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