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Business Profile

Internet Services

Cross Telephone Company LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Cross Telephone Company LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Cross Telephone Company LLC has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Nate K

      Date: 11/28/2024

      Have had them for a while, about a year ago they just started BLOCKING things like ********, ********* account, ****, **** pay sites, and a whole list of whatever they Don't like. We have contacted them many times and they say it's not them. But I can hook to ANY other provider to check against our equipment and it all works flawlessly. The second we hook back to their service, all the blocking begins again and terrible terrible service that constantly kicks you. They also seem to like to double charge on your bill and you have to debate with them over the phone to get it back.After dealing with this company for a while, I'm thinking to switch to starlink and forget them, as their customer service is awful almost impossible to get someone to come out and look at it only for them to say well it's working fine on our end and walk away. Had to hire a technical geek to find out what was going on and it says yeah they're blocking and shows me a long list of things blocked by their end ,they recommend going with a different internet service provider. I hope this is a good warning to anyone thinking of using them and save your money for something better because it's not them...

    • Cathleen K

      Date: 05/26/2023

      We had service to move a router, coverage in our small condo is bad. When the router was moved, he used the thermostat hole and damaged the wiring and thermostat. No heat in February. Electrician replaced both wiring and thermostat. I was told to send Cross bill, I did. I've been calling weekly for reimbursement. They don't call back as promised or find anyone to resolve this!

    Cross Telephone Company LLC is NOT a BBB Accredited Business.

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