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Business Profile

Permanent Makeup

Creative Faces Permanent Makeup

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Creative Faces Permanent Makeup's headquarters and its corporate-owned locations. To view all corporate locations, see

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Creative Faces Permanent Makeup has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromTina G

      Date: 06/05/2024

      1 star
      Very unprofessional, my interaction with ******** (Owner) with Creative Faces started back in March of 2022. I had eyebrows tattooed and my eyeliner touched up. The eyebrows were uneven, I told her the day of that the right side was higher than the left, she did not listen to me. 5 days later when I brought it to her attention, she argued with me that they were even. Suggested I try Botox to fix it because she blamed it to be the muscle in my eyelid. She never offered a solution to fix my brows. I also feel like you are tricked into going back for a touchup because she schedules you an appointment while you're there, she stated to me that if I did not show up for the touchup appointment, I would be charged $100 for each service I did not show up for due to the fact she had my credit card information on file. I posted a photo of my brows on her website in March of 2024 ( 2 year anniversary ), she didn't respond to the photo I posted for 2 months. When she did respond, she stated that she had done a correction on my brows from another person doing them, totally false! I didn't have my brows tattooed until she done them! Once I responded to what she had said, I'm sure she deleted it because she blocked me from her website via ********* When you trust someone that is supposed to be a professional in this field, you expect to get what you pay for. This was a terrible experience for me! I have covered my brows for the past 2 years with makeup. I am in the process of having them removed, at my expense. I would never suggest anyone use her for brows, if you're not happy with what she does, it seems like she really doesn't care and doesn't suggest anything to do to make it right with you. I spent over $1300 on my brows and eyeliner with her, what a waste of money! Do your homework before you trust anyone to tattoo your face!
    • Review fromDeana W

      Date: 09/07/2023

      1 star
      It started on June 3rd, 2022, with a message on Messenger. We had a conversation and then she booked me for June 15th at 3 pm. As it got closer to the date, I realized it was booked on a Wednesday. I have church on Wednesday night and I have to be there at 6 pm. She lives in Yukon and it's a 2-hour procedure. So on June 14th at 7:44 am I asked her to reschedule. She said it would be August. Then she asked if someone could take my place at church. I said no because I had already missed the week before. Then she said she would remove me from the schedule. I asked if she was going to schedule me for August. Then she said, "I wish you would have let me know sooner. I'm sorry, I don't reschedule clients that cancel in less than 24 hours. Mind you, it is June 14th at around 8 am by now because we've been messaging for a little bit. I told her that I didn't realize the procedure would take that long. I asked if I would lose my deposit ($50). Remember, it's still more than 24 hours before my original appointment was scheduled. Then she says this, "It's not personal at all, it's my business policy. My time is my income. When an appointment is canceled 24 hours before I can't replace it. My cancelation requirement is 48 hours. This is standard with all pmu artist.I never saw any policy of any kind so I had no idea what her policy was. Now she has changed it to 48 hours instead of 24 hours. I never saw anything in writing as to what her policy stated. I went ahead and rebooked with her for because I felt it was the right thing to do. On the day of the procedure, she was rude to me and I was not happy with the results of the brows. They are too dark and the wrong color. I felt like she was taking out her frustration on me. I tried to reach out to her and let her know I wasnt satisfied with the results. I found out she had blocked me on messenger and I can no longer talk to her.

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