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Business Profile

Property Management

The Alpine Group, Inc
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for The Alpine Group, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Lory B

      Date: 11/23/2024

      Lory B

      Date: 11/23/2024

      I promise you in my experience Maintenance work has taken several months and many time, yes many times tenants would have several companies knocking on your door and Alpine DOESNT notify tenants about companies coming to check the issue and after that you Don't hear from yhe company nor Alpine or maintenance and tenants just have to learn to live with it or beg Alpine to get things fixed. Time consuming and frustrated not a healthy environment to live in: dead rats in your home, and rats just running in the middle of the day or night. I can go on with complaints. Even with hood credit, tenants will have to pay high down payment. Thank you for reading these lines

      The Alpine Group, Inc

      Date: 11/25/2024

      Thank you for taking the time to share your experience. We sincerely apologize for any frustration or inconvenience you've encountered. Your concerns about maintenance delays and communication are important to us, and we deeply regret if we fell short in addressing your needs.


      We are committed to providing a safe and comfortable living environment for all our tenants, and we understand how critical it is to resolve issues like these promptly and transparently. Please know that we are working to improve our processes to ensure better communication and faster resolution times.


      If there are unresolved issues in your home, we encourage you to contact us directly at so we can prioritize addressing them. Your feedback is invaluable in helping us improve, and we genuinely appreciate the opportunity to make things right.


      Thank you again for bringing this to our attention.

    • flory B

      Date: 10/08/2024

      flory B

      Date: 10/08/2024

      Alpine doesn't care about their tenants. First they say they will fix ut, then tenants wait several weeks or months and Alpine group doesn't care athen tell you they won't fix it because the owner did not approve. Tenants better follow their lease but alpine would do what they want to tenants. Trust me, they just want your big deposit and you have to live by what ** needs to be fixed.

      The Alpine Group, Inc

      Date: 10/09/2024

      Thank you for taking the time to share your feedback. We truly apologize for any frustration you've experienced. At Alpine, we value our tenants and aim to provide a positive living experience for everyone.


      Maintenance requests can sometimes take longer than anticipated, especially when owner approval is required for repairs. We strive to keep tenants informed during the process and do everything within our power to expedite these matters. We apologize if this communication was lacking in your situation.


      We take all concerns seriously, including yours, and we would love the opportunity to address any specific issues you are facing. Please contact us directly at *********************************** or call our office, and we will work with you and the property owner to resolve them as quickly as possible.


      Your satisfaction is important to us, and we hope we can improve your experience going forward.

    The Alpine Group, Inc is BBB Accredited.

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