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Business Profile

Landscape Contractors

Newport Ave Landscaping LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Canan S

    Date: 07/29/2023

    ****** was the person who sold the contract. I requested to connect with his manager, it was ****, who absolutely has no work ethic, extremely rude and unprofessional very accusatory and harass you right and left. Never get back to my messages and requests to talk to "a manager" for 4 weeks until after there is a disaster after disaster in our backyard. They cut our electric wires in our backyard and left it open (hot wires) on the ground for 3 weeks. We have children and pets in the house. And they laughed about it saying it is only low voltage it would just jolt you but it would not kill you. They turned off our irrigation for 3 weeks in July. Our plants were in distress we water by hand until they came back and restore the irrigation. Still did wrong so they had to keep coming back to correct one thing destroy another and expecting us to pay for the hours they worked, and keep harassing. There are three different contractors. Our first contractor had to finish his part so Newport Ave Landscaping to start its part. But while I was not home NAL came and dig out the area. Charged my credit card immediately without even finishing the job. No invoice. I was only agreed for deposit. Month long absolute nightmare, they said they did not even start their project and they never assigned us a project manager. No one knows who is our project manager. Top down no respect to people's property, no work ethics, extremely rude, they bark first then they say they will fix it, then they deny it and call us names. Then **** sends apology email how they will fix it and restart over with a better attitude. I read some of their low rate reviews. I completely agree with others' bad experiences. I read management's responses to those low reviews, they have a very standoffish approach as how they handle customer service issues. Business show their true color when there is a problem. Instead of let's fix this attitude they actually mock you.

Newport Ave Landscaping LLC is NOT a BBB Accredited Business.

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