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Business Profile

General Contractor

Innovative Home Designs LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/10/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired to have my house painted. It was the worse job (have pictures and video) Then told my siding needed to be replaced. I went with contractor and paid for all supplies he ordered. He ordered at lowes at the counter ( I just paid with credit card) The contractor would never hardly show up and the job was awful. I told the contractor the materials were cheap and the wood was warped. I have pictures , video, and surrvalance video. I tried talking to him over the problems several times. I went to the ********************* and had three other licensed contractors come and look at the job where I was informed the siding did not need to ne replaced. I fired the contractor. He became very pushy and said the job wasn't finished , and if the job was not done correctly" I would not have to pay him. Paint job not finished , sloppy job, he knocked the power out and we lost all our food, he left nails everywhere which we had 4 flat tires. The trim paint , and front door paint Still not used I told him I was unhappy and sent many pictures. He then began sending several invoices escalating the price and threats of a felony arrest and began calling me names as well as threats. He took wood from the site and did not bring all of it back and used it on another project. The job is truly BAD. I feel I should file against his bond or *** for a job that became a nightmare. I had several contractors with letters of full payment and no is***s of the job or payment, as the job was done correctly. I also had been put in touch with another customer he had done the same thing to. He has flooded me with awful texts. I'm now inquiry on the next moves as had been such a unprofessional experience, and I do feel he used coercion. I can provide all evidence to show his intentions were not good.

    Customer Answer

    Date: 11/03/2023

    The contractor sent me this

     

    I just read your complaint to the BBB. Every sentence you wrote is a lie. All you're doing is crying wolf cuz you don't have to money to pay me. It's evident. Let me just say that's more evidence of slander by you for my slander suit against you. I hope you don't sign that letter and I hope you don't pay me what you owe me cuz I will win a lawsuit against you for $300,000 my attorney said it's a slam dunk. Sooo. Yeah. 

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