Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Appraiser

AutoLoss.com

Reviews

Customer Review Ratings

4.4/5 stars

Average of 149 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJEFF S

    Date: 11/02/2023

    5 stars
    ******** was a fantastic advocate for my diminished value claim with the other insurance company. She was able to negotiate more than double what the insurance company's appraiser offered using actual numbers not smoke and mirrors. I would definitely recommend using ******** for your diminished value claim. Thanks ******!
  • Review fromDean R

    Date: 10/29/2023

    5 stars
    Autoloss was very successful. ******* was an horrid company to work with. Autoloss got me $6000
  • Review fromMichael B

    Date: 10/26/2023

    5 stars
    I argued with the insurance company on my loss for 3 months. Once I got ****** involved the claim was settled in 2 weeks, and she was able to triple the company's original offer. If I ever need auto claims assistance again autoloss.com will be my 1st call. ************ **** ******
  • Review fromChristopher B

    Date: 10/24/2023

    5 stars
    Great company, kept every promise! Worked with us and got a great settlement.
  • Review fromSasha G

    Date: 10/22/2023

    5 stars
    ****** was recommended to me from a comment in a ******** group where I had posted about my car accident. I was apprehensive to use her services at first given the fact that she was recommended to me by a stranger but with this being my first accident, I needed the help. To start, she walks you through the process before asking for a one time fee. From there on out shes dedicated to the process of getting you the best value on your claim. **** been professional, quick to respond, and on top of what needed to be done to make sure that I was being taken care of. **** someone I will continue to recommend to family, friends, and strangers in ******** groups should anyone need her services. Great work!************
  • Review fromAndre M

    Date: 10/18/2023

    1 star
    After contracting with AUTO Loss they used the wrong model year. Calculated unreal Diminished Value loss and ********************* laughed at their demand letter. The proper way to address their miscarriage would have been to apologize for making a fiasco out out a ridiculous mistake and issue a refund. But, that's not AUTO Loss. They turn their back and walk away.
  • Review fromStephen S

    Date: 10/10/2023

    5 stars
    The customer service and effectiveness of ******** is absolutely exceptional. Communication during the appraisal process was simple and easy. Their staff's responses were always prompt and helpful. And perhaps most importantly, ******** was able to negotiate a value for our totaled vehicle that was $3,000 higher than the value initially quoted us by our insurance company. I'd recommend ******** to anybody anytime.********10/10/23
  • Review fromDavi W

    Date: 10/01/2023

    5 stars
    I was involved in an accident in April 2023, and received the standard claim payments for my truck. I was familiar with trying to obtain diminshed value for my damages. I attempted to obtain a diminished value for the damage to my truck, as the accident was not my fault. The insurance company came in at a very low amount. I found Auto Loss online and proceeded to contact them to assist me with the dmv claim. They were very prompt. professional and very helpful, and guided me step by step on how to obtain my dmv for the damage to my truck. I would highly recommend them to anyone that is seeking professional help in trying to obtain diminished value for your vehicle.
  • Review fromGabby H

    Date: 09/28/2023

    4 stars
    ****** and her team were quick to respond and provided me support not just with the appraisal, but also helped me draft up responses to the insurance agency throughout the process. Some of the documentation seemed rushed with typos and formatting, which is why I subtracted 1 star. In the end, I'm happy I chose ******** and I am satisfied that I was able to receive a a fair settlement with their help!
  • Review fromGerman P

    Date: 09/25/2023

    5 stars
    I was unfamiliar with this aspect of insurance and was very reluctant to engage in the process. ******** took the time to walk me through the whole process and answered all my questions.Now I not only understand the process, but I understand what I lost and why I'm *********** a settlement. ******** helped get even more than I had expected. They were responsive and professional. I would recommend them to anyone.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.