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Business Profile

Auto Appraiser

AutoLoss.com
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.4

Average of 149 Customer Reviews

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Review Details

  • Ahmad

    Date: 12/15/2022

    Ahmad

    Date: 12/15/2022

    BEWARE AND STAY AWAY You will be significantly and highly disappointed if their report helps you in your claim.******** deserves no stars. Their report is lousy, low-quality, and full of errors.In my case, they based their report on a list of different and non-comparable vehicles to mine and sent that to the insurance. Once discovered by the insurance and pointed out, ****** tried to deny that although it was so obvious, facts were provided and presented to her. After several attempts and back and forth, she did another report which was way worse than the first and worthless and useless.Check out the other reviews here (https://g.co/kgs/8TkXn5) and other reviews on different sites before considering paying ******** for a lousy, low-quality report.

    AutoLoss.com

    Date: 12/19/2022

    As soon as we noted the difference in the engine we sent the client a new report that day. It is a normal process to make changes in the report. Also, this client stated that the insurance company would not take our report. I let him know we actually work for this insurance company sometimes. We also noted the money back guarantee so he had nothing to lose. This client refused to follow the process at all. Also, on every site expect yelp all of our hundreds of reviews are way over 4.0 . Yelp refuses to add our positive reviews because they want us to advertise with them. ************************* Owner of ********

    Ahmad

    Date: 12/19/2022

    The business statement is not true, they didn't admit that they did a mistake, although they were presented with evidence. They failed miserably in the second report as well. Clearly, they are not capable of producing a legit and useful report. My experience indicates that they are not professional and have no accountability. They can't provide the service they were paid for.

  • joh s

    Date: 12/03/2022

    joh s

    Date: 12/03/2022

    ******** was great. ******** submitted the diminished value claim and I got $3000, easy money. Chin

    AutoLoss.com

    Date: 12/06/2022

    i am so glad you were happy.. We are always here to help you. ************************* Owner of ********

    AutoLoss.com

    Date: 12/06/2022

    i am so glad you were happy.. We are always here to help you. ************************* Owner of ********

    AutoLoss.com

    Date: 12/19/2022

    Thank you so much.. ************************* Owner of ********

  • Thomas M

    Date: 09/23/2022

    Thomas M

    Date: 09/23/2022

    Did not do a thing for me except send letters to me to send to the hotel that is self insured. The letters we written as if I was dealing with a insurance company. Great sales pitch and took my $350. Numerous call and email with no positive results.NOT satisfied with ******* responses. Do not use this company

    AutoLoss.com

    Date: 09/28/2022

    I am so sorry you were not happy. Please email or call us so we can see how we can help you further.. It is very important to us that you are happy. ************************* Owner of ********

    AutoLoss.com

    Date: 09/28/2022

    I am so sorry you were not happy. Please email or call us so we can see how we can help you further.. It is very important to us that you are happy. ************************* Owner of ********

    Thomas M

    Date: 10/08/2022

    I have spoken with ****** on numerous occasions, plus countess emails back and fourth. ******** just does not understand I am dealing with a company that is privately insurance, which I have stated on the phone and in all correspondence with ******. I have sent letters to the company as required by ******** several times, plus spoke with the *** and manager of the business. This business is self insurance and they will not cover the the Diminished Value of my car. ******** *** sends me prewritten letters indicated I am dealing with a insurance company which I am not dealing directly with an insurance company. The letters written for me to send and deal with the company. ******** does nothing to help except send the same letter with a few words changed. If I was directly dealing with a insurance company maybe this could be resolved. I can not go to court In ******** from ************** to resolve this issue. Since I can not follow all requirements this company put me as a client, I am unable to have my money refunded. Do your research before you dealing with this company. Buyer Beware!!!

    AutoLoss.com

    Date: 12/19/2022

    We have tried to help this customer. Please call us so we can help you further. ************************* Owner of ********

  • sheldon e

    Date: 09/22/2022

    sheldon e

    Date: 09/22/2022

    ******** did an excellant job. The reports that were sent to me for review were then forwarded on by me to the insurance company. I sent all the information they requested including photos and a copy of the repair. The technical reports were put together and stated perfectly. We had about 2 rejections from the insurance company, the third input was accepted.I will recommend ******** to others that *** need a diminution value report.Its been a pleasure working with them

    AutoLoss.com

    Date: 09/25/2022

    *******- You were a pleasure to work with you. You are an excellent negotiator and we are a great team. Call me anytime if we can ever help you again.. Owner, *************************

  • Aditya G

    Date: 08/17/2022

    Aditya G

    Date: 08/17/2022

    Fantastic service. They are really professional and always works for the customer. Highly recommended to anyone who wants assistance filing diminished value claims.

    AutoLoss.com

    Date: 08/18/2022

    Thanks so much.. Let us know if we can ever help you again.. ************************* Owner of ********

  • Trey H

    Date: 07/29/2022

    Trey H

    Date: 07/29/2022

    I tried negotiating with the insurance company myself. I was offered $3200 for diminished value. I found ******** online and called ******. I was skeptical at first but decided to give it a try. See sent a lengthy detailed appraisal to the insurance company. I ended up settling for $8000. We worth the $350 fee that ******** charges! Call ******! Shes excellent.

    AutoLoss.com

    Date: 07/30/2022

    i am so glad. That is an excellent settlement and call us if we can ever help you again.. *************************

    AutoLoss.com

    Date: 08/18/2022

    I am so glad we were able to help you. You had a perfect claim for us. ************************* Owner of ********

  • Nischay V

    Date: 07/28/2022

    Nischay V

    Date: 07/28/2022

    Extremely rude customer service, literally hung up on me mid sentence. had me go around in circles for a long time despite the first refusal from the insurance company and when I finally asked for my money back, they flatly denied. Would not recommend

    AutoLoss.com

    Date: 07/30/2022

    This client had 4 prior losses on his vehicle before he came to us. I did not hang up this customer. When I told this client we could not give him back the money on his claim and he was extremely mad at me. ************************* Owner of ********

  • Karl W

    Date: 07/12/2022

    Karl W

    Date: 07/12/2022

    ******** help me get a diminished value that I would have never considered possible! Easy to work with as well!

    AutoLoss.com

    Date: 07/30/2022

    Thanks so much. ************************* Owner of ********

  • Armand N

    Date: 07/07/2022

    Armand N

    Date: 07/07/2022

    First time Ive ever had to use a company like Auto Loss. So glad I found them. Always quick to respond to my email inquiries and felt they were with me every step of the way. Professionals all the way.

    AutoLoss.com

    Date: 08/18/2022

    Thanks so much.. Please call us if we can ever help you again. ************************* Owner of ********

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