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Business Profile

Auto Appraiser

AutoLoss.com
BBB accredited business seal
BBB Accredited BusinessB Rated by BBB

Reviews

Customer Review Ratings

4.4

Average of 149 Customer Reviews

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Review Details

  • Ken C

    Date: 03/07/2025

    The negative reviews are accurate. AutoLoss is very quick to get your credit card and provide you an initial, inflated demand letter but after that, its limited, sporadic support at best and once that inflated demand letter is disregarded by the insurance company, ******** will fight your refund ask and support stops. Giving them two stars for the initial contact and demand letter but dont hold your breath after that and be prepared to go to war for your refund. Ill be surprised if theyre in business much longer, especially after someone finally takes them to court for their refund refusals. Ill not go that far just yet but will be letting the Better Business Bureau and review readers know about my experience with AutoLoss.

  • Joseph L

    Date: 03/01/2025

    ****** ****** from ********* company is a specialist in diminished value payment calculation after a car accident because after an accident I had on November ******************************************************************************************************************************* my car. I had contacted ****** ****** for a second opinion in this matter she filed a diminished value claim for me as an independent appraiser and after negotiation with an independent appraiser employed by *******************, they were agreed to give me a diminished value payment of $ ***** for my car ,from zero-dollar I received $ ***** for the diminished value payment for my car I really appreciate. THANKS ****** ******!

  • Joseph S

    Date: 02/17/2025

    ****** with auto loss was great. She was very responsive and provided a detailed report in a timely manner. I settled with the insurance company for more money than estimated.

  • Chad R

    Date: 02/04/2025

    I was very skeptical that any online ************************ would actually be able to help me recover a fair value for my total loss vehicle. But after speaking with ****** at ********* and researching the company as best I could I decided to roll the dice. I still wasn't 100% sure I wasn't just throwing good $ after bad but I needed to try something. Boy was I wrong!! ****** was true to her word that she would be able to help me secure significantly more for my vehicle than what was currently being offered by my insurance company. I ended up receiving $5,500 more in base value for my vehicle than what my insurance company was offering thanks to ****** and Auto Loss! The process was very simple and settlement was negotiated in a matter of 3 business days!!

  • John B

    Date: 01/31/2025

    ****** was a great asset in my corner. I followed her advice, that lead me to a fair settlement.I would definitely contact her Agin if this did occur, when not at fault.

  • Mark M

    Date: 01/29/2025

    Autoloss stepped in and got me what my car was really worth. They handled the negotiations and did the research to be able to get me a fair value from the insurance company initial low offer. I highly recommend this firm.

  • Lisa B

    Date: 01/20/2025

    ****** got the job done and got 25 percent more for me than was originally offered. I would use her again. Very pleased!**** B

  • Juan G

    Date: 01/13/2025

    ****** did a great job addressing the issue of a low offer for my total loss. She was diligent and informative. The insurance company settled for estimate and I was very pleased.

  • Jose Luis M

    Date: 12/16/2024

    AUTOLOSS DID A FANTASTIC JOB HELPING ME GET A FAIR OFFER FOR MY SUBURBAN. ****** WAS INCREDIBLE, I AM EXTREMELY SATISFIED WITH THEM.

  • Hannah S

    Date: 12/13/2024

    When I started the process communication was quick and very pleasant. But apparently that was only so they could get my money. The report provided by ******** did not get me any diminished value back. After following all the steps, ****** claims Im not eligible for a refund but will not tell me why. ****** became very rude and unprofessional. Dont waste your money, such a terrible experience while already dealing with the aftermath of a car accident.

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