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Business Profile

Car Dealers

Hermiston Chrysler Jeep Dodge RAM

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Hermiston Chrysler Jeep Dodge RAM's headquarters and its corporate-owned locations. To view all corporate locations, see

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Hermiston Chrysler Jeep Dodge RAM has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Elly B

      Date: 06/21/2023

      I wish I could give zero stars. We bought a brand new 1 ton pickup in 2020. The sale of the vehicle went great. Everything was smooth, they were easy to deal with and we felt like we got a good deal. That's where the service ended. The truck ran great for 2 years, now in 2023 we have had nothing but issues with the truck. Major warranty issues. Lifters, transfer case, heater grid, cam shafts, etc. Problems that a 2020 should not have. The truck has been in the shop almost 2 months total. Hermiston Dodge has been unwilling to put us in a loaner that can haul a gooseneck trailer. Something we do frequently both for our business and for pleasure. We have lost and are still loosing thousands of dollars because of this truck being down and not having a suitable loaner. We finally got them to agree to give us a loaner and were given an 03 short bed pickup with old tires. It worked for a short trip, but anyone that hauls goosenecks knows that a short bed and a gooseneck do not do well together. This dealer doesn't care about the customer after they sell you a vehicle. We have given them every opportunity to make it right and they continue to fail in every way. Not to mention, they also dented our tailgate and just about every time I have gotten my truck back there's still something they didn't fix. Just got it back after 3 weeks and they did not complete the ****** mile service they were asked to do. Do yourself a favor and take your business elsewhere.

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