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Washman Car Wash

Reviews

This profile includes reviews for Washman Car Wash's headquarters and its corporate-owned locations. To view all corporate locations, see

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Washman Car Wash has 17 locations, listed below.

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    Customer Review Ratings

    1.09/5 stars

    Average of 11 Customer Reviews

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    Review Details

    • Review fromStephanie G

      Date: 06/30/2025

      1 star
      Today we had a very bad experience at this car wash and the mánager treated us with attitude and disrespect because of mis communication on their end. The staff were incredibly rude and unhelpful from the moment I arrive. I expected at least a basic level customer service, but instead was met with attitude and zero assistance. To make matters worst my car wasn’t properly cleaned with their ultimate package. It looks almost the same when I brought it in. Even with soap lines on my windows that made it look disgusting. They did not take the tape off my back rear wiper which they need to do after the wash. It is definitely not worth the time or money. I will not be coming back to this place. I do not recommend this place to anyone looking for a decent service or a clean car.
    • Review fromKelly P

      Date: 05/15/2025

      1 star
      I have some medical issues that slow me down a bit plus a vehicle full of NOT garbage mixed with a some trash. So naturally its gonna take a little longer to sort through to clean it out. With a hundred bucks in my pocket planning to pay the 80 something dollars for them to do their detail job offer once I was finished with sorting out my belongings, this lady (worker) started yelling at me to leave and that I had been there for "5 hours!" I got there at noon it was almost 1:30 when she came at me. I tried to explain about my condition and that I understand I'm slow, I had money to pay.. she wasn't even able to cool herself off enough to stop yelling at me to leave. I I was so embarrassed , hurt and felt just utterly destroyed she was SO MEAN. IM CRYING MY EYES OUT and there's nothing I can do about it. On top of all that now I don't even get to have a car wash. I WAS going to pay the TOP dollar FOR THE INSIDE AND OUT service. But now I have to go find someone else to do it. I am ANGRY ??
    • Review fromRick K

      Date: 11/22/2024

      1 star

      Rick K

      Date: 11/22/2024

      I just wanted to vacuum my car out. Don't go here to do that!!!!!!! $10 for a vacuum. At that price they should vacuum it out for me. It's absurd to charge that much and they need to stop gouging people. Times are rough

      Washman Car Wash

      Date: 11/25/2024

      We offer free vacuums with the purchase of a car wash. You can just vacuum at some of our locations for $5. 
    • Review fromJohanna M

      Date: 09/03/2024

      1 star
      The express wash cracked my windshield. After being gaslit by the supervisor and told that I cant file a claim, I called corporate who then called the location to tell them to help me with the claim. After following up with my claim a few weeks later, I was sent proof that my windshield had a rock chip beforehand, so they wouldnt do anything about my cracked windshield. However, the photo that was sent to me as proof wasnt actually my car. When they eventually sent me footage of my cars windshield in the car wash, there was no actual evidence of a rock chip being present (ESPECIALLY considering the very noticeable rock chip footage from the persons car they mistakenly sent me previously.)By these reviews, it looks like this is pretty common practice for this specific location. Yikes. Avoid at all costs.
    • Review fromHayden V

      Date: 11/26/2023

      1 star
      Carwash was very disappointing I got the complete package wash with tire shine, car was still completely wet after wash it did not look like there was any cleaners or sealers used it essentially looked like it got hosed down with just plane water, the free 5 minute vacuum I was supposed to receive didn't even work, all and all a waste of time and money ??
    • Review fromJeana C

      Date: 08/05/2023

      1 star

      Jeana C

      Date: 08/05/2023

      Absolute trash company. $50 for a mini detail which really only means they vacuum the car for you. This is ridiculous pricing. You can **************** wash in one of the most expensive cities LA for $20 and they actually hire enough workers to get the work done. *******************, you need to do better. Your workers are working their buts off today with no lunch breaks. Probably because you dont want to pay people. Shame on you.

      Washman Car Wash

      Date: 08/08/2023

       

      I apologize for your dissatisfaction with our services.

      I would love to discuss this matter with you further. Would you be so kind as to email me ************************************ at your convenience and provide a phone number?

      Thank you, 

      ***************

      Washman Car Wash 

    • Review fromNasri N

      Date: 05/31/2023

      1 star
      I purchase 6 month unlimited car wash and after a month they say your tag is not working and I call they told me I have to pay surcharge cuz your car is hire car my car is 2012 over 11 years old it can't be hire car and then I was waiting for a whole to fix my problem and finally fixed but still one think you need to know there's no such of unlimited at all its limited you can wash half of the month atlist honest your costumer so they know they are not unlimited.
    • Review fromJay W

      Date: 01/12/2023

      1 star
      My 3rd time this place doesn't wash my car. Especially the back of car. Raised the price & the quality of the was went out the door. I want my 15$ back. This explains why there's someone at the exit to wipe down the cars except wasn't one there today to get the dirt of the car BUSTED!! Will NOT BE GOING BACK! I DONT LIKE RIP OFF JOINTS!
    • Review fromVERONICA M

      Date: 10/01/2022

      1 star

      VERONICA M

      Date: 10/01/2022

      ***** SE Division location today 10/1/2022 today, I went to my local ****** and attempted to use the card payment method but the card machine was not allowing my card and when I saw the gentleman working today. I asked him politely if the card reader was broken and he said "No" takes my card out of the machine and attempts to slam my debit card into the machine again, and when I asked him to not break my card he replied, with a very rude response and attitude stating he wasn't. but if you force something then it has a potential to break. So, he didn't like that I asked him that and he told me to "Leave". This is not customer service nor a representation of ********************** because I've never encountered an employee with this attitude especially on a sunny Saturday grateful ???? to be alive morning. I've been using washamn weekly since 2014. Please address this behavior because it's not welcoming. Thank you

      Washman Car Wash

      Date: 10/03/2022

      Thank you for informing us of your experience at our Division location. I have informed the manager of your interaction and they will be correcting the behavior of our attendant. I do not believe you will have that kind of experience again.
    • Review fromKaren P

      Date: 08/26/2022

      1 star
      I brought my sister's older car into the Washman on Grand Ave in ******** on August 22 and purchased "The Works" as a gift to her. It was a c*** job all the way around. The glass wasn't clean, which I didn't realize until I drove off the lot and the sun shined on the windows and mirrors. Then all I saw were smears, smudges and cloudiness. The dash may have been feather dusted but I ran my fingers across it and they came off black. The doors weren't wiped down at all and had beverage spills on them. The car was hastily vacuumed and there was still a lot of loose dirt on the seats and carpets. The wheels weren't cleaned. I have had this experience at various Washman locations before, and have returned and asked them to clean up the missed areas. That day, I was late getting the car back to my sister and didn't have time to go back and ask for a remedy. The best I've ever gotten when I have returned was a dirty rag being applied to the unclean areas, with no improvement to the cleanliness of the car. I am a disabled senior on a fixed income. I have given Washman enough chances to up their game. Clearly, this is a company that doesn't instill any sense of pride in their employees' work. Between my own experiences, the dismal reviews from various locations and the BBB complaints, I have decided I will no longer patronize Washman.

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