Reviews

Review Details

• Review fromDavietta B

  Date: 10/05/2023

  1 star

  Davietta B

  Date: 10/05/2023

  This company has been stalking me and my family for months and has pretended to opt me out via opt out request form through your Digital rights. Anyone with my last name they stalk and attach me to the listing. I have reported them to the cybercrime unit. I have so much screen shot and witnesses to the doxing ,trolling they have been doing exposing me to identity theft. I live in a state where it is illegal to use a person for publicity without their consent. I am going to be filing a complaint with the attorney general in my state and theirs to see what type of penalties they they can issue.I have a cousin who runs a creative business and I see they are lurking around attempting to stalk them and attach my name. Just know the attorney general is watching yall.I have all yall ip addresses.

  Radaris

  Date: 11/02/2023

  Dear ********,
  
  We are deeply sorry to hear about your concerns regarding the service and the perceived violation of laws. We take all feedback seriously and want to assure you that compliance with legal regulations is of utmost importance to us. Our team is committed to operating within the boundaries of the law and maintaining a trustworthy and lawful service.
  
  To address this matter properly, we kindly request you to provide us with specific details about the perceived violations or any legal issues you believe exist. This information will enable us to conduct a thorough investigation and take appropriate actions to rectify any potential discrepancies.
  
  Please be assured that we are fully cooperating with our legal team to review all claims seriously. Your feedback is invaluable in helping us understand your perspective and improve our service accordingly. If you have any documentation or evidence related to the issue, we encourage you to share it with us to assist in our investigation.
  
  We want to resolve this matter amicably and ensure that your concerns are addressed in a timely and appropriate manner. Our commitment is to provide a service that adheres to all legal requirements and respects the rights and privacy of our users.
  
  Thank you for bringing this matter to our attention, and we appreciate your cooperation as we work towards resolving the situation.
  
  Sincerely,
  Radaris ****************

• Review fromCT B

  Date: 09/15/2023

  1 star

  CT B

  Date: 09/15/2023

  Impossible to have all of your information totally removed from their site (Data Broker). It is next to impossible. They will send you emails stating the issues are resolved, or they do not answer their phone.

  Radaris

  Date: 11/02/2023

  Hello, dear CT B!
  
  We deeply apologize for the unsatisfactory customer support experience you encountered. Providing prompt and attentive assistance to our customers is our top priority, and we understand the impact of not addressing your inquiries. We take your feedback seriously, and we are actively investigating the reasons for the lack of response.
  
  To better assist you, we kindly request you to share the details of the unanswered emails or telephone calls, along with the issues you needed assistance with. Your input will help us pinpoint the areas for improvement and implement measures to ensure more efficient communication moving forward.
  
  Rest assured, we are committed to providing exceptional customer support and will take the necessary actions to prevent similar occurrences. Thank you for your understanding, and we are dedicated to making your future interactions with us much more satisfactory.
  
  Sincerely,
  Radaris ****************

• Review fromSteven A

  Date: 09/11/2023

  1 star

  Steven A

  Date: 09/11/2023

  Tried to remove my personal information from the site with no success. I have really put a lot of energy into this including the following:1) Tried to use the site removal process - no success 2) Tried to contact the site via the site contact - no success 3) Tried to contact the site via direct email - no success 4) Tried calling the site - no success 5) Tried reaching out to them via ********** no success I have exhausted all methods to reach the site to remove my private information with no success. This is the only data mining site that is causing me issues. I feel this is illegal to continue to keep my private information on their site without my consent and furthermore upon my multiple requests to remove it. I am not sure what more I can do regarding this, but I will not give up and will continue to file complaints and continue requesting for deletion.

  Radaris

  Date: 11/02/2023

  Dear ******,
  
  We apologize for the inconvenience and frustration caused by our poor customer support experience. This is certainly not the level of service we strive to provide. We understand the importance of timely and efficient communication, and we sincerely regret any delays or lack of response you encountered.
  
  Your feedback is invaluable to us, and we are taking immediate steps to address this issue with our customer support team. To resolve your specific concerns, we kindly request you to provide us with the details of your inquiries or the unanswered emails and telephone calls.
  
  Rest assured, we are committed to rectifying this situation promptly and ensuring better communication channels moving forward. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our customer support service.
  
  Best regards,
  Radaris ****************

• Review fromSHHH H

  Date: 09/07/2023

  1 star

  SHHH H

  Date: 09/07/2023

  This company is a huge scam. What they do is collect your information, and build a profile. When you discover YOUR PRIVATE INFORMATION is floating around online on their website: they'll say if you want to remove it you have to make an account. DO NOT UNDER ANY CIRCUMSTANCES DO THIS!!! If you do, they now have your current email address, phone number, and password (that they store in plain-text). Also, when you follow their instructions to verify your account so that you can delete the data: they never send the verification code. HIRE A LAWYER!!!

  Radaris

  Date: 11/02/2023

  Dear SHHH,
  
  We sincerely apologize for the distress caused by the unauthorized posting of personal information. Our team takes user privacy very seriously, and we are committed to resolving this matter promptly.
  
  To assist us in promptly removing the information, kindly provide us with specific details such as the name, address, phone number, or listing number you wish to have removed on mail customer-*********************************** Rest assured, once we receive the necessary information, we will take immediate action to remove the posted data from our platform. We understand the gravity of the situation and are implementing additional measures to prevent such occurrences in the future. We appreciate your understanding and are dedicated to ensuring a safe and secure experience for all our users.
  
  Kind regards,
  Radaris ****************

• Review fromJosh B

  Date: 08/25/2023

  5 stars

  Josh B

  Date: 08/25/2023

  I'm in the residential demolition business. There is a constant turnover in my team. I want to be sure of the people I hire. It's a relatively common practice for employers to vet employees, I guess. So I use it all the time. I have a 3-month subscription, and it's more convenient and cheaper.

  Radaris

  Date: 09/01/2023

  Hello!
  Thank you very much for your feedback. We are glad that we were able to provide you with comprehensive and useful information.
  We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-***************. We're here to assist you whenever you need us. Thanks again for your support!
  Best regards,
  Radaris Customer Service

• Review fromjodie b

  Date: 08/23/2023

  5 stars

  jodie b

  Date: 08/23/2023

  Truly satisfied. Everything was quick and accurate. The quality justifies the price for the service.

  Radaris

  Date: 11/02/2023

  Dear *****,
  
  Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear about your positive experience with our service. Your kind words truly motivate our team to continue delivering top-***************. We're here to assist you whenever you need us. Thanks again for your support!
  
  Best regards,
  Radaris ****************

• Review fromDale T

  Date: 08/21/2023

  5 stars

  Dale T

  Date: 08/21/2023

  I don't have any complaints about the site. Everything is to my liking. I will recommend it.

  Radaris

  Date: 11/02/2023

  Hello, dear **********!
  
  We're incredibly grateful for your positive feedback! Your review brightened our day and reassured us that we're on the right track. It's our goal to provide exceptional service, and we're thrilled to have met your expectations. If you have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!
  
  Warm regards,
  Radaris ****************

• Review fromDebbie P

  Date: 08/08/2023

  1 star

  Debbie P

  Date: 08/08/2023

  I have never given Radaris permission to post my name and other personal information on their website! When I first saw my info on their website in June of 2023, I followed the instructions to "Control info" and made my profile "private." This seemed to solve the problem as I no longer saw my profile on the site. Fast forward to now (August of 2023), I was shocked to see that my information was made public again (WITHOUT my consent)! AGAIN, I followed the instructions to "Control Info" and see that my profile is indeed set as "Private." Why then is my info made PUBLIC?!!! Then, when I try to "Delete specific records," it shows nothing to delete even though my personal info is definitely there for all to see. Finally, I try calling the customer service number multiple times for assistance and each time I get wait music for a few minutes but the call automatically drops! What does this tell me about this company? RADARIS is NOT to be trusted! If I didn't think to double check, I would never have known that my personal info was made public again. They have a customer service line but no one answers the calls!!!

  Radaris

  Date: 11/02/2023

  Dear ******,
  
  We apologize for any distress caused by the reposting of personal information. Our service takes data privacy seriously, and we do not condone the unauthorized sharing of user information. We understand the gravity of the situation, and we assure you that our team is actively investigating this matter. To assist us in addressing this issue promptly, please provide us with the specific details of the reposted information and any evidence or documentation that proves the false accusations. Your cooperation will enable us to take immediate action to remove the inaccurate content and prevent any further occurrences. We value your privacy and trust, and we are dedicated to maintaining a reliable and respectful platform for all users. Thank you for bringing this to our attention, and we are committed to resolving this situation to your satisfaction.
  
  Warm regards,
  Radaris ****************

• Review fromHossein S

  Date: 07/28/2023

  1 star

  Hossein S

  Date: 07/28/2023

  They have shared my personal information including my home address on their website. I have contacted them and requested them to remove my personal information from their website but they have refused to do so. This should be illegal to share my info on web for everyone to access without my consent. This could leave me vulnerable to fraud and identity theft.

  Radaris

  Date: 11/02/2023

  Dear *******,
  
  We understand your frustration and concern regarding the service. We take all feedback seriously, including reports to the Better Business Bureau (BBB). Our priority is to address any issues you have encountered and to provide a satisfactory resolution.
  
  We want to assure you that we are fully committed to addressing your concerns and rectifying any potential issues with our service. Your satisfaction is important to us, and we are dedicated to providing a reliable and trustworthy experience.
  
  To better assist you, we kindly request you to share specific details about the problems you have faced. This will help us understand the situation better and allow us to take appropriate actions.
  
  Please know that we value your input and will use your feedback to improve our service. We want to ensure that any issues are resolved promptly and that you have a positive experience with us.
  
  Thank you for bringing this matter to our attention, and we look forward to working towards a resolution that meets your expectations.
  
  Sincerely,
  Radaris ****************

• Review fromAnya N

  Date: 06/16/2023

  1 star

  Anya N

  Date: 06/16/2023

  Fraud, false advertisement!Do not trust this website.This website promises services and after you pay it they ask for more payment to access the services that you already paid for. They will not refund you for false advertisement.

  Radaris

  Date: 11/02/2023

  Dear ****,
  
  We apologize for any dissatisfaction you experienced with our service. We strive to provide the best experience to all our customers, and we are sorry that we fell short of your expectations. We understand the importance of your satisfaction, and we want to make things right.
  
  To process your refund, kindly provide us with your order details or any relevant information related to your purchase at customer-*********************************** Rest assured, we will investigate the matter and issue the refund promptly if applicable. Your feedback is crucial to us, and we will use it to improve our service and ensure a more positive experience for our valued customers.
  
  If there's anything else we can do to assist you, please let us know. We appreciate your understanding and look forward to resolving this matter to your satisfaction.
  
  Best regards,
  Radaris ****************