We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Commercial Manufacturers

Gerber Gear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Commercial Manufacturers.

Reviews

This profile includes reviews for Gerber Gear's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gerber Gear has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • RAINELLE G

      Date: 01/03/2025

      They ****. Product broke, filed claim and got an initial thanks for reaching out generic response. Nothing since. Even sent a follow up asking for an update and never got a response to that either. Buyer beware.

    • Lex B

      Date: 05/13/2024

      Not to dismiss the other reviewer's experiences, but I had a positive warranty claim. I had a problem where the knife sheath wouldnt stay on the straps anymore due to the straps being a bit too short and the velcro starting to failing. I contacted Gerber and they took care of it.Granted, it took them a REALLY long time to respond, and I did send one follow up email asking if they received the intial contact, but they eventually contacted me asking for more info and some photos. It then took them quite a while to ship a replacement out, but thats to be expected. A company's priority is to process and ship new orders over warrantly claims.They sent me 2 replacement sheaths, so I cannot complain one bit.Restored my faith in the company. I was pretty worried after looking at the complaints.

    • Michael B

      Date: 08/31/2023

      ZERO ***************** Phones are disconnected and multiple ****************** emails go unanswered after weeks. Doors are locked to the public . Mediocre products with TERRIBLE customer service - as in NONE. Good luck if you have a warranty issue or problem with an order- which I will never do again with them! If I could rate them ZERO Stars I would

    Gerber Gear is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.