Reviews

Review Details

• Review fromVictor B

  Date: 12/29/2023

  1 star
  My experience with sheer ID Cause me to be very paranoid about them collecting very sensitive information and still not verifying my phone number at ********** for 10% discount as a DAV military veteran. Sheer ID only wants to collect sensitive information for their dubious reasons to sell to other companies and what other nefarious activities theyre gonna do with your information causes me to be very worried of what might happen to my formation in the future? ********** should be sued for using this type of charade. to collect peoples personal information. And then in the end, you still dont get a 10% discount at ********** because they refuse to use facial ID military discounts at **********. If the ************* Army gives you a military ID why is it that ********** does not respect your face and Numbers on your ID? ********** should be sued for this fallacious attack on military veterans personal private information!!!!!

• Review fromRodolfo M

  Date: 12/20/2023

  1 star
  They have zero knowledge of how the military and military orders work. I submitted my orders to them and they stated because my orders were not issued in the past 12 months they could not be accepted. Pretty much nonsense because thats not how orders work they are issued for the length of time they are for. In my case my orders were for 3 years.

• Review fromMarty T

  Date: 11/23/2023

  1 star
  It just asked me to upload government documentation to verify that I'm a Veteran. ID.me never asked me to upload government documentation to verify my military status and I've been using them for some time now. I'm not uploading my DD214 with my SSN and other personal info to this company. They need to look at improving their processes.

• Review fromTammy W

  Date: 11/16/2023

  5 stars
  At first I thought they were fraudulent I checked them out and they are legit

• Review fromAshleigh A

  Date: 11/13/2023

  1 star
  I want to give them 0 stars. I tried to apply for the lululemon sweat collective which uses sheerid and they wouldnt approve me. My documents all stated I was a coach and showed every thing it asked for but they kept denying me. After contacting their useless support, it took them over a week to get back to me after working on the problem just to tell me Im ineligible? Even though by their standards Im completely eligible. This system is full of bull and needs to be reevaluated. Ive had coworkers approved with the same documentation and never had the issues Im running into and also were never told their organization doesnt qualify. I wanted to go higher up to complain but they wouldnt provide me the information or give me a number to call probably because they knew theyd be ripped a new one.

• Review fromRyan L

  Date: 11/12/2023

  1 star
  They are unable to verify my military service for every platform they are contracted to support. Worst verification service I have ever used and I hope more businesses move away from them but unfortunately, more businesses seem to be using them.

• Review fromPaul S

  Date: 09/26/2023

  1 star
  Terrible verification process. SheerID requires too mkuch personal information that is unnecessary. Even after uploading as much as possible, they still want more! I believe this is a part of some other form of document harvesting. This company should be investigated.

• Review fromDan M

  Date: 09/24/2023

  1 star
  Awful verification platform. I provided my ADP paystub and my fd id. They consistently rejected these (almost immediately) and then said too many attempts. I was only able to get it to pass by sending a ****** off email to them. ID.me is light years ahead of this fly by night organization. I hope companies move away from SheerID.

• Review fromMike W

  Date: 09/24/2023

  1 star
  Sheer ID verification service is untrustworthy. YES IM A VETERAN. Any business that uses this company is likely missing out on military support of their business.

• Review fromChristine M

  Date: 08/20/2023

  1 star
  SheerID is the worst company for military members to use. Military orders over 2 years (typically which are 3 years) are said to be too old and invalid. Multiple documents showing proof are denied. It's not until you email their support team frequently that you get any clearance. Their lack of a customer service line makes it even more frustrating. A process that previously used to be easy with many companies is now made to be illogically long and intolerable. We've had to use it twice (for ****** Fi and LinkedIn) and both times we almost quit using the companies or gave up.