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Business Profile

Motorcycle Supplies

Gear Rider

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Supplies.

Reviews

This profile includes reviews for Gear Rider's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gear Rider has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Gear Rider

      11923 NE Sumner St STE 747958 Portland, OR 97220

    • Gear Rider

      1521 E Francis St Ste B Ontario, CA 91761-8326

    Customer Review Ratings

    2.05

    Average of 22 Customer Reviews

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    Leave a Review

    Review Details

    • Rafael B

      Date: 10/30/2024

      I should've read the reviews before purchasing, it's been over 20 days, no helmet, I checked the tracking, ans it's just from sorting center to sorting center to sorting center and so forth.

    • Shannon K

      Date: 06/22/2024

      15 days and still no product. I have recieved stuff from ***** faster

      Gear Rider

      Date: 09/02/2024

      Hi *******,


      I'm sorry to hear that you haven't received your order yet. To help resolve this, could you please provide us with your order number? You can also reach out to us directly at ***************************************. If your order still hasnt arrived, we can either send you a replacement or issue a full refund.


      We apologize for the inconvenience and are committed to making this right for you.

    • Glenn S

      Date: 05/19/2024

      This is a total fraud !Never received my order and my credit card company is fighting to get my money back.This is really a zero star review ************

      Gear Rider

      Date: 09/02/2024

      Hi *****,

      I'm sorry to hear about your experience. To help resolve this, could you please provide us with your order number? You can also contact us directly at ***************************************. If your order never arrived, we can issue a full refund or send a replacement.


      We want to make this right for you and ensure your satisfaction.

    • Michael G

      Date: 05/04/2024

      i would rate this company zero stars because they practically stole my money and i have not recieved my package

      Gear Rider

      Date: 09/02/2024

      Were sorry to hear about your concerns. After checking, we can confirm that your order was successfully delivered on May 3. If youve received the package and everything is in order, we kindly ask if you could consider updating or removing your review.


      If theres anything else you need or if youre still facing an issue, please let us know, and well assist you promptly.

    • Rodney T

      Date: 11/16/2023

      Order on 10-15-23 and still dont have helmet ask for money back they say no they blocked me on fb i think they are a fake company or using pony express to deliver their stuff think twice before you buy

      Gear Rider

      Date: 09/02/2024

      Were sorry to hear about your experience and any frustration it caused. After reviewing your order, we can confirm that it has been delivered. If there are any issues with the helmet or if you still need assistance, please contact us directly so we can resolve this for you.
      We apologize for any misunderstanding, and were here to help.

    • Jay C

      Date: 10/27/2023

      Shipment never arrived received tracking stating package was abandoned in ***********. **************** never refunded my money. Store is a scam!

      Gear Rider

      Date: 09/02/2024

      We're sorry to hear about your concerns. After reviewing your order, we can confirm that the package was delivered successfully, and we have proof of delivery. If theres any misunderstanding or if you need further assistance, please contact us directly so we can resolve this for you.
      We apologize for any inconvenience, and we're here to help.

    • Michael M

      Date: 10/25/2023

      Zero stars. No communication from this company on the status of my order. This appears to be a scam. Avoid this company, if it is, in fact, a company, which I seriously doubt.

      Gear Rider

      Date: 09/02/2024

      We're sorry to hear about your concerns and the lack of communication regarding your order. After reviewing your order, we can confirm that it has been delivered successfully. If there was any issue with the delivery or if you need further assistance, please reach out to us directly so we can resolve this for you.
      We apologize for the inconvenience and want to ensure your satisfaction.

    • Josh E

      Date: 09/19/2023

      Some of these 5 star reviews must be fake.Customer service is non-existent.Quality is similar to child toys.Item arrived damaged.Shipping takes ~22 days, tried returning but no response. Return window is about to pass up. So I'm going to lose out on $150 for a broken and poor quality purchase. Never again.

      Gear Rider

      Date: 09/02/2024

      We're sorry to hear about your experience and the issues with your order. We apologize for the delay in our response and any inconvenience this has caused. After reviewing your order, we can confirm that it was delivered successfully. If the item arrived damaged, we can assist with a replacement or a refund. Please contact us directly so we can resolve this for you.
      We appreciate your feedback and are committed to making things right.

    • Mike S

      Date: 08/22/2023

      This company is trash, I have not received my helmet and very long lag time when ordered is placed and paid until they supposedly package and ship your items. Do not buy from this company. Still waiting for my helmet and a email back in regards to my orderWORSE service Ive experienced so far

      Gear Rider

      Date: 09/02/2024

      Were sorry to hear about the frustration you've experienced. After reviewing your order, we can confirm that your helmet has been delivered. If there are any issues with the helmet or if you still need assistance, please contact us directly so we can resolve this for you.
      We appreciate your feedback and are committed to ensuring your satisfaction.

    • Jonathan L

      Date: 06/06/2023

      I ordered a helmet from this company and never received an order number. All the phone numbers associated with this company are disconnected. No were on the website. Does it show DOT approved helmets? I think this is a Chinese scam.

      Gear Rider

      Date: 09/02/2024

      Were sorry to hear about your concerns. After reviewing your order, we can confirm that it has been refunded. We apologize for any confusion and inconvenience caused. Please note that we do offer DOT-approved helmets, and we are committed to providing quality products.
      If youre satisfied with this resolution, we kindly ask if you could consider updating or removing your review.

    Gear Rider is NOT a BBB Accredited Business.

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