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Business Profile

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HBX

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • india g

    Date: 08/25/2023

    Kept taking charges from my card for an online release, never sent order confirm and would continue taking charges.

  • Linh H

    Date: 08/22/2022

    Buyers Beware if you're ordering outside of ** I ordered an Acne shirt to be delivered to the US. When the package arrived, the contents were not what I purchased at allflamingo-themed paper plates, napkins, balloons. I thought it was a joke, clearly a mistake where items must have been swapped, likely in the country of origin (as the scan codes had Chinese characters). I immediately contacted HBX. Over the course of two weeks, I followed up continuously with HBX and ****** HBX's investigation claimed that CCTV confirmed the correct item was fulfilled. It really is their word against yours. Because a package was delivered (albeit not what I purchased at all), I have no recourse with ***** nor under my credit card purchase protection plan. Just FYI for customers ordering from the USif a similar situation happens to you, the burden of proof is on the customer even though they are just on the receiving end of the chain. I ended up having to eat the $171 cost. The experience gave me a bad impression of HBX and I will not be ordering from them in the future.

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