We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tanning Salons

Tan Republic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tanning Salons.

Reviews

This profile includes reviews for Tan Republic's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tan Republic has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Corrina P

      Date: 09/10/2024

      I've been a customer going on 20 years about. Newport OR was my first tan republic experience and I loved and adored as well as received the best customer service there us to offer and a incredible tan to go with.Now that I've moved to ****** that entire view of tan republic has went from a 10 to a zero I gave a 3 because my ************ doesn't deserve a 1 star review.#1 I've now sent 3 emails to the correct address with a automated response informing me 5 business days to receive a response back WELL 2 weeks later now and nothing. #2 My draw date is always pulled when my account is low so I wanted that changed to beginning of the month because every month I can't tan a entire week until the 1st hits and I'm able to pay it makes no sense that I'm unable to simply change draw date and it's come to this now in order to get my full month of tanning package.#3 on multiple occasions and 2 separate locations I've been treated terrible. I'm the last person to treat a staff member poorly. *mean girls ") is the experience I often get and feel there. Zero patience or knowledge of some of my questions even asked to go to back of the line 2 separate times due to a mistake the employee made. On 1 of those occasions my husband and 2 month old daughter were waiting for me in vehicle so I was assertive and let her know that Im the customer in line first ive waited my turn already and will not go to the back of the line my child is going to need to eat and im breastfeeding which disgusted her as her face and attitude said so. I directly asked her what i had done to be treated so terrible and why was she being so cruel and mean to me @ that point I just wanted to speak up and had enough bullying. More than 5 staff members possibly more have absolutely abused their power/control of your establishment I didn't go back to tan until 3 or 4 months later but paid still every month not knowing how long I needed to cool off. Out of room I have more to say even this is only the srart

    • Meg W

      Date: 01/24/2024

      I have been a customer for many years and today when I went to tan, I purchased a lotion and quickly realized it was expired so I showed the employee right after I purchased it. The rude employee at the south ****, ****** location said that exp 11/23 on the bottom of the bottle, does NOT mean expired. She said that if I wanted she would call the owner and the owner would tell me what it meant, then said but Im not calling her right now. I asked just for a refund.,, and She would not give me a refund and said they wont do it and that they dont sell expired products.. I asked her What does exp 11/23 mean and she had no answer for me. But told me to leave, and was being Very rude. Said if that if I kept asking for a refund for the product I JUST bought she would cancel my membership.

    Tan Republic is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.