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Business Profile

Vacuum Cleaners

Stark's Vacuums

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vacuum Cleaners.

Reviews

This profile includes reviews for Stark's Vacuums's headquarters and its corporate-owned locations. To view all corporate locations, see

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Stark's Vacuums has 11 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Pam B

      Date: 07/20/2022

      Pam B

      Date: 07/20/2022

      I would like to say that I have gone to this location of Starks since I was a kid with my mom. I purchased with my husband a Simplicity vacuum cleaner approximately 4 years ago at this location. The vacuum needed repairs so my husband took it in. They said that it would take approximately 3 weeks. They gave him a loaner to use. When my husband went to retrieve our vacuum, he brought home a vacuum that was not ours. I told him immediately. We took it back to the repair shop at Starks. The man told us that the said vacuum was ours. I assured him we bought a Simplicity and we were given a used Riccar that was darker in shade than our Simplicity. We took this Riccar back and he denied switching vacuum cleaners. I was referred to the manager of this shop and assured that the one returned was ours. I told her that that was not our vacuum. She backed up her story that they had the numbers that corresponded to the Riccar. I told her that a mother knows her child and this was not my child (vacuum). I want a new Simplicity vacuum instead of using somebody else's cruddy vacuum. The vacuum cost about 900. new. How do you like this for an intriguing story, and, it is true.

      Stark's Vacuums

      Date: 07/22/2022

      Hi ******,I am sorry that you have had a bad experience at one our our locations. I checked your sales history: on 4/21/16 you purchased a Simplicity Woosh Canister for $219.90. On 2/23/20 you purchased a Riccar Brilliance Deluxe for ******. So from you complaint you stated that you brought in a Simplicity and went home with a Riccar. It looks like on 3/24/22 you brought into our Montavilla location your Simplicity for a new filter. There are other sales in past years but this is current. Can you till me if this correct ? We want to get it fixed and for your to be happy.

      Pam B

      Date: 07/31/2022

      I have answered this. If you need me to repeat, please notify me.

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