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Business Profile

Sales Lead Generation

mytraffic.biz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 159 total complaints in the last 3 years.
  • 28 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/26/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Jan 25 I was charged ***** for my traffic biz. Com for their business set up to sell on Amazon. I was also charged *****. I had a phone inter With *********************** ***************** that lasted apx two hours. I answered his personal and financial questions for why I wanted an internet business honestly. He walked me through trying to obtain lines of credit which were unsuccessful - he told me that I would need at least ********* to start and I was to transfer money to my personal account and I had a call with his director the next day. I had a very bad feeling. So the next day I told him I just wanted a refund I did not need to speak to director I just wanted refund. He kept me on phone two hours another man ******************* bullied me trying to tell me fear was holding me back and I would be desolate and homeless without his program and why couldnt I commit to his opportunity??? I repeated told him I wanted a refund. He hinaly put **** on the phone and he instructed me on how to open a website and I told him I was not opening my computer - then they put music on the phone and hung up. I have texted him I want a refund with no response

    Business Response

    Date: 01/26/2023

    Hi *****,


    We apologize for the inconvenience.

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

    Customer Answer

    Date: 01/26/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

  • Initial Complaint

    Date:01/24/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased on 1-24-2023 wasn't for me ,can't get a hold to anyone for refund.Said I had 30 days money back guarantee.Just want a refund

    Business Response

    Date: 01/24/2023

    We have gone ahead and initiated a full refund for **************************

    It may take up to 10 business days for funds to
    become available again in his/her account.


    -MTB Support team

  • Initial Complaint

    Date:01/11/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    12/25/2022 I wish I would've read the reviews before I wasted my money on this product. They just ask for more and more money. Please refund my money.

    Business Response

    Date: 01/12/2023

    Hi *********,

     

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

  • Initial Complaint

    Date:01/08/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    1-7-2023, $115($98+$17)I did not receive the account that was promised to me at the end of the video. Also this is not as it is described and it is lies. Please give me a refund. I don't even know how I was charged the $98 charge. I did not authorize it.

    Customer Answer

    Date: 01/09/2023

    MTB issued me a refund please disregard my complaint. Thank you

    Business Response

    Date: 01/09/2023

    Hi

    We check in our system and it shows that your refund was made. Sometimes has mentioned it takes about 5 to 10 days to do the transaction. We advise you to check first with your bank if any issue has come up from their side. If the issue persists, don't hesitate on writing us back.


    Thank you for reaching our customer support team. We hope you have a good day.

    MTB SupportTell us why here...

  • Initial Complaint

    Date:01/06/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company charged me $27 for just looking at their website. I never authorized being charged for anything.

    Business Response

    Date: 01/06/2023

    We have initiated a refund.  And it may take up to 10 business days for the funds to land back into the account.  

  • Initial Complaint

    Date:12/29/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $27.00 and they promised me I would start making money right away. When I didn't I called back and they wanted more money. I refused that time.

    Business Response

    Date: 12/29/2022

    In order to process your refund, we need your email that you use to purchase our product and the last 4 digits of your credit card.

    Customer Answer

    Date: 12/30/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

  • Initial Complaint

    Date:12/25/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mytraffic.biz stole from my bank account in the amount of $17.00 dollars. I want a full refund to my account for I have never visited thier website nor do I even know what they sale or offer. Please help me with this issue as soon as possible. I will also be seeking an additional $15.00 dollars for the overdraft fee that this transaction caused.Thank you ***************************

    Business Response

    Date: 12/25/2022

    Hi *****,

    Based on our record, there is no purchase made for MTB program under your email and name. May we know what email address and the last 4 digits of the card that was used to purchase the program so we can check in our system and issue refund for the $17 Charge? Thank you.

    MTB Staff

    Customer Answer

    Date: 12/26/2022

     
    Complaint: 18638656

    I am rejecting this response because:
    I am wanting the full refund of $17.00 plus the $15.00 overdraft fee that this transaction caused. My account/debit card ending in **** was used for a product that I did not purchase and have never even viewed there products until I was notified of the overdraft by my bank. Please refund my account asap so I do not accrue anymore fees by my bank.


    Sincerely,

    ***************************

    Business Response

    Date: 01/11/2023

    Based on the screenshot, the status of the order is pending. It simply means we haven't received your payment. We checked our system and it shows that no purchase was made by this customer. 

  • Initial Complaint

    Date:12/22/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a product from this company and at the beginning of the video, a money making account was set up for me and was supposed to be turned over to me after I purchased the item. I did purchase it and have since returned it because it was not suited for me. However, my account , which had $135 in it later in the video, was never turned over to me. What happened to my money making account that was promised to me?

    Business Response

    Date: 12/23/2022

    Upon checking the email you use is : **************************

    We check in our system and it shows that your refund was made on
    12/15/22  5:15am

    Thank you for reaching our customer support team. We hope you have a good day.

  • Initial Complaint

    Date:12/21/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dec. 20, 2022, I paid $27.00 ... Really no complaint to be made ..I just need a refund of my money I paid ..the reason is I work so much I don't have time to keep up with this

    Business Response

    Date: 12/21/2022

    The email she use to purchasing our system is ************************ 

     

    We have initiated a refund.  And it may take up to 10 business days for the funds to land back into the account.  

  • Initial Complaint

    Date:12/19/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This happened on 12/18/22.I was lookn the site over when I got a pop up message from my bank sayn this company had taken $27.00 out of our acct. It was not authorized. And I cannot reach anyone to ask why they stole from us.they hacked into our acct.and I'm furious.

    Business Response

    Date: 12/19/2022

    Hi BBB Team,

     

    We have gone ahead and initiated a full refund for ********************


    It may take up to 10 business days for funds to
    become available again in her account.



    -MTB Support team

    Customer Answer

    Date: 12/19/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *******************

mytraffic.biz is NOT a BBB Accredited Business.

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