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Business Profile

Sales Lead Generation

mytraffic.biz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 159 total complaints in the last 3 years.
  • 29 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $27.00 and after calling the second number I was asked to invest money.

    Business Response

    Date: 11/21/2022

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    -MTB Support team

  • Initial Complaint

    Date:11/17/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I too have purchased the program@acostof27dollafterreadingallthecomplaintsonlybusinessirefusetogoanyfurtherwiththisprogramandwouldjustlikearefundidonothaveaordernumberwithmypurchasebutitisassociatedwithmyemailaddress@*****************

    Business Response

    Date: 11/17/2022

    Hi ******,

    We have gone ahead and initiated a full refund for you.

    It may take up to 10 business days for funds to
    become available again in your account.

    Thanks again for giving the program a try.

    Customer Answer

    Date: 11/18/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    **************************************

  • Initial Complaint

    Date:11/13/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Just refund of 17,00 dollar unsubscribed Thank you.

    Business Response

    Date: 11/13/2022

    We have gone ahead and initiated a full refund..

    It may take up to 10 business days for funds to
    become available again the customer's account.

    Thanks again for giving the program a try.

  • Initial Complaint

    Date:11/07/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for this and got charged more than I thought I was going to and its not what I thought so I am requesting the company refund my money. $127.50

    Business Response

    Date: 11/08/2022

    Hi

    We check in our system and it shows that your refund was made. Sometimes has mentioned it takes about 5 to 10 days to do the transaction. We advise you to check first with your bank if any issue has come up from their side. If the issue persists, don't hesitate on writing us back.


    Thank you for reaching our customer support team. We hope you have a good day.

    MTB Support

  • Initial Complaint

    Date:11/06/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It is 100% a Scam. And people need to know this before they end up getting scr*wed over!!

    Business Response

    Date: 11/07/2022

    Hi 


    We checked our system and it shows that no purchase was made by this ********************************* account and it shows that *************************************** purchase attempts were unsuccessful.

     

    We also advise him to check first with his bank if any charges were taken out of his account by other merchants.

     


    - MTB Support



     

     


  • Initial Complaint

    Date:11/05/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    11/4/2022 I ordered the mytraffic.biz program I pay the ***** and when I went to continue they asked me to pay extra money to buy the next program so I shut out of the system so I had to back track to find the number to call me I called them to see why I was shut out of the system the lady answered the phone and started getting me frustrated because she said that I was have a hard time hearing her which was not true she told me to go to this website to activate my account so I did there is no website bye this name Members.my traffic.biz She gave me my password for the account and my user name I tried every one that was there and not one of them worked they claimed that my user name and password was wrong all I want is the get my money back

    Business Response

    Date: 11/05/2022

    We have gone ahead and initiated a full refund for you

  • Initial Complaint

    Date:10/24/2022

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9-22-22, I purchased an order for MTB for $27 that was reduced to $17. Order ID #: **********. I am asking for a refund after now reading about other disputes. I was uneasy during the process, I was required to contact a "quick start coach" at ************, which no one answered. I still was able to continue with the process. Later another order for MTB Turn-Key Hosting $14.95 monthly was configured as part of set up. Order #: **********. I had seen information done of a prior date a few years back and that is when I ceased proceeding with the completion of set up. I had reached out to I guess customer service and they wanted me to proceed despite the information. I explained I still had issues to not use current and accurate information, so I was then advised to redo that portion of process. I ceased continuation and I've received numerous calls to finish set up. I would like a refund, with hopes of no other underlining charges being made.

    Business Response

    Date: 10/24/2022

    Hi.

     

    We checked that the customer did not reach us via email to request for a refund. 

    We have gone ahead and initiated a full refund for ********************************

    It may take up to 10 business days for funds to become available again in her account.

    We also have the host  closed her account and cancelled her domain and hosting services
    and refunded the ***** charge.


    Regards,
    -MTB Support team

     

    Customer Answer

    Date: 10/26/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************

  • Initial Complaint

    Date:10/20/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I order the product and it was suppose to be 10 dollars and a 17 dollar charge. It charged me 17 dollars and 98 dollars. I have tried contacting them multiple times starting the day of the transaction. They either let the phone ring or say the person that handles it is not in the office. I just want my money back already. My order number is **********. They made my account bounce by taking more then it said it would.

    Business Response

    Date: 10/21/2022


    We have initiated a refund.  And it may take up to 10 business days for the funds to land back into the account.  

  • Initial Complaint

    Date:10/05/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid an initial fee of $27.00 to MTB on the 3rd of October 2022 at 11:30. Order number 7652AFD0DDquickly after I realized my mistake and that I had been scammed. After reading about this company , I do not feel comfortable going through them for a refund which I need immediately. Thank you in advance for your help in this matter.

    Business Response

    Date: 10/05/2022

    We have gone ahead and initiated a full refund for the customer.

    It may take up to 10 business days for funds to
    become available again in her account.

    If the customer feels like this program is not good for them, we can issue you a full refund of their purchase.

    All they have to do is reach out to us first.

  • Initial Complaint

    Date:08/20/2022

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In mid August I received a job search email alert from My Jobs Work/Elite Jobs. The staff contact directed me to the My Traffic Business website. After reviewing the offer, I paid $17.00 for the *** main training program and $98.50 for the 30X Upgrade option. The Order Number is CEA6D05842. Document copies of the order details have been uploaded.I was then directed to place a call to set up a Quick Start Coaching Session. This raised a fast red flag. So I researched online complaint texts from the *****, ****** Better Business Bureau before phoning. These comments clearly indicated that *** is a scam operation. Due to the deviousness of my referral to ***, I prefer to request a refund of $115.50 via the BBB Great West + Pacific. I am making no personal refund approach to *** because they have practiced business deceit to me and many others.

    Business Response

    Date: 08/21/2022


    We have initiated a refund.  And it may take up to 10 business days for the funds to land back into the account.  

    Customer Answer

    Date: 08/21/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *****************************

mytraffic.biz is NOT a BBB Accredited Business.

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