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Business Profile

RV Dealers

Johnson RV

Reviews

This profile includes reviews for Johnson RV's headquarters and its corporate-owned locations. To view all corporate locations, see

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Johnson RV has 2 locations, listed below.

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    Customer Review Ratings

    2/5 stars

    Average of 12 Customer Reviews

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    Review Details

    • Review fromColleen L

      Date: 11/22/2022

      1 star
      Everything was great until after my purchase. I then traded my motor home for a trailer from a different company and needed to cancel my extended warranty. I've been trying since Aug. with no call back after leaving multiple messages. I've tried all avenues to get this matter taken care of and they will not call me back. I've contacted the other company that carries the warranty and they say Johnson RV has the only authority to take care of this matter for me. This is the worst customer service I've ever experienced. The people I have spoken with have been rude and condescending. The practice of putting it off hoping people will just give up is infuriating.
    • Review fromEstella W.

      Date: 09/25/2022

      1 star

      Estella W.

      Date: 09/25/2022

      We bought an ** from here two years ago, a k*** on the stove has been broken since the beginning. We have taken the ** *************** numerous times over the last TWO years and somehow the stove never gets fixed. It is still broken, we get the run around and we fear the warranty will expire before we actually get anything fixed. The stove component is important in an ** and we do not want to mess with leaking ***********. They sure are attentive until after you buy the **, Buyer beware.

      Johnson RV

      Date: 09/29/2022

      I am very sorry to hear about your experience with our service team and your unresolved issue. It's very important to us that we remedy this and get you back to enjoying the beautiful RV you purchased. I understand we have an appointment to resolve this and replace the stove top as the part needed is no longer available. Please feel free to reach out to the General Manager directly if you have any questions or concerns. Thank you! - JRV Team

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