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Business Profile

Major Appliance Services

Sharper Service Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 12 Customer Reviews

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Review Details

  • Review fromD. S.

    Date: 04/13/2023

    1 star

    D. S.

    Date: 04/13/2023

    They never showed up, when I called to inquire, I was told to never call back and they wouldnt be servicing my home. This was a service provider through Best Buy **************

    Sharper Service Solutions

    Date: 04/14/2023

    By "called to inquire" you mean repeatedly call our office and yell at everyone you reached. Is it ok for our tech to provide you a 2 hour window and not give you a courtesy call to let you know he's running late? Of course not. Should a customer be upset if this happens? Absolutely understandable. Does this mean you have the right to call in repeatedly and berate everyone you talk to? No. That is why we are chose to refuse further service.

    D. S.

    Date: 04/14/2023

    As I can see, your Business has MANY one-star reviews and BBB complaints. The common denominator is your company, not the people you refuse to prove service for.
  • Review fromDannelle B.

    Date: 01/09/2023

    1 star
    I would like to give 0 stars to this company. I cannot believe the lack of professionalism. This is the 3rd time they have pulled a no call/no show. First best buy referred us to them for our refrigerator. They had to come out 4 ************** there was no urgency and no empathy for our situation. They then ordered parts charged us a bunch of money and then never showed up to complete the job. I left multiple messages for the owner, but he did not return my call. Now allstate has hired them to come out for our washer and 3 no call no shows!!!! I cannot believe these guys are even in business. Absolutely terrible customer **********************.

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