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Business Profile

Tools

Pacific Tool & Gauge

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromRandy F

    Date: 08/27/2024

    1 star
    Buyers Beware! *** is no longer the company they used to be. Ive been waiting since February for 2 barrels. I called to verify they were indeed in stock and ready to ship before placing my order. I was even put on hold so they could go make sure. I was told they have everything and they would get them right out. Neither the barrels, reamer or gage that they took my money for were really in stock. I called back after waiting 2 weeks for them to ship and was told I needed to wait for the reamer and gage to be made!! I was told they had to make them. They were not custom either. That was the first of the lies. They finally shipped the reamer and gage the following week. But the two barrels didnt exist. Was told they were coming soon. So I gave it a couple months, nothing. Reached out again just over two months ago and was told they would be in any day now and theyll get them shipped right away. Now its been over 2 more months and still nothing. Now ****** changed their website and name. I would just take my money back but its the principle of fact they lied to me about it all. I want the barrels at the price paid! Ive had nothing but flaky service from them for several years now and Im glad I saved and documented all correspondence since I placed my order. Since then Ive learned there are alot of people with the same story. Its too bad, they had a nice niche in the firearms industry. They wont make it long like this. Just be honest with your customers and theyll understand. Good luck and rest in peace PTG.
  • Review fromMichael S

    Date: 10/26/2023

    1 star
    Dont do it you will wait a year for 1 tool
  • Review fromviktor g

    Date: 08/01/2023

    1 star
    Never recieved my crown cutter ,took my money but never got it so looks like they robbed me!!!!

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