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Business Profile

Elevator Service

Stiltz Home Elevators

Reviews

Customer Review Ratings

4.7/5 stars

Average of 97 Customer Reviews

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Review Details

  • Review fromJack E

    Date: 01/20/2023

    5 stars

    Jack E

    Date: 01/20/2023

    We love our lift. It always works and hoists me up. My beloved wife uses it to lift laundry to our upstairs or for storage boxes. Small children ride a bit. It has made our lives SO MUCH EASIER and we can stay in our home. No regrets. Bless the great installers and the quality of the workmanship and people.

    Stiltz Home Elevators

    Date: 01/23/2023

    Thank you for your review and kind words. Yes, Stiltz lifts are a great way for moving items around the home!
  • Review fromJohn L

    Date: 12/15/2022

    5 stars

    John L

    Date: 12/15/2022

    We couldn’t be more pleased! The only access to our attic was by ladder and that was getting increasingly challenging as we got older. We looked into residential elevators, interviewed three companies, and had a higher comfort level with the features and cost of the Stiltz products. We are in our 80s and have had the elevator in use for over a year. Our ladder climbing days are thankfully behind us. Thank you Stiltz!

    Stiltz Home Elevators

    Date: 12/16/2022

    Thank you for being a customer and leaving your review. We're glad we could get the ladder out of your life!
  • Review fromArthur R

    Date: 12/08/2022

    5 stars

    Arthur R

    Date: 12/08/2022

    Their workmanship was impeccable exceeding what could be expected. They were there to answer any questions, but more importantly, made suggestions which resulted in a superior installation at no extra cost.

    Stiltz Home Elevators

    Date: 12/09/2022

    Thank you for your review. We are delighted that we could exceed your expectations.
  • Review fromBethany L

    Date: 11/18/2022

    5 stars
    We had a Stiltz Trio installed in our home close to a year ago. It has been a wonderful help and trouble-free. We re very satisfied.
  • Review fromWilliam L

    Date: 11/10/2022

    5 stars

    William L

    Date: 11/10/2022

    As a licensed architect, I researched numerous brands and settled on the Stiltz because of its sleek contemporary appearance and affordability. Since it is self supporting, we saved on the cost to build elevator shaft & walls. Very pleased with the installation crew who made a special trip back to make one adjustment. Thanks.

    Stiltz Home Elevators

    Date: 11/11/2022

    Thank you for your review. We appreciate be "architect approved"!
  • Review fromCarol M

    Date: 10/27/2022

    5 stars

    Carol M

    Date: 10/27/2022

    We were looking for a home lift so we could safely age in place. The sleek, unique design of the Stiltz home lift initially caught our attention. After comparisons with many other brands, Stiltz always came out on top. Communications with Stiltz in Pennsylvania, via email or phone, have always been timely as well as most helpful. The fact that they sent an installer/trainer to Massachusetts (MA) to assist & supervise our install, one of the first in MA, was most reassuring. Staff at Stiltz are true professionals, taking care and pride to provide the best service possible. It has taken many months for the State of MA to approve Stiltz. It definitely has been worth the wait. Going up!

    Stiltz Home Elevators

    Date: 10/28/2022

    We really appreciate your kind words about your experience with Stiltz. Thank you for choosing us!
  • Review fromLynn B

    Date: 10/20/2022

    5 stars

    Lynn B

    Date: 10/20/2022

    Deciding that I wanted an option for the stairs (after I broke my foot) I researched and found Stiltz Home Lift which was perfect. It is more of a lift than a traditional elevator and priced within more budgets than a traditional elevator. It has a small footprint and my model is all plexiglass which is wonderful. It is perfect for my needs. I dealt specifically with the installer and they were great to work with and very professional. If one needed an elevator for wheelchair use, there is a small hump to enter and not flat to the floor for entry. It would take some strength to roll onto the lift in a wheelchair. I am very happy with my purchase and the company that installed it.

    Stiltz Home Elevators

    Date: 10/21/2022

    Thank you for your review. We pride ourselves on offering great value with our products and appreciate you choosing Stiltz for your needs.
  • Review fromRichard L

    Date: 10/19/2022

    5 stars

    Richard L

    Date: 10/19/2022

    We had purchased a Trio lift with passthrough and could not be happier with the quality and operation of the lift. A terrific solution for us and highly recommend Stiltz Homelifts as a company.

    Stiltz Home Elevators

    Date: 10/21/2022

    Thank you for your review and the recommendation!
  • Review fromTimothy W

    Date: 10/11/2022

    4 stars
    We love our Stilts Lift. When we thought about the stairs in our home, we knew some day they would be a problem, we thought of downsizing, but we love our house and our neighborhood. We decided to age in place and looked into elevators. Of the elevators we researched, the Stiltz DUO Alta was the easiest to install, least expensive and by far the most aesthetically pleasing option. The team installed the lift without a hitch. They made sure everything was up to code and inspected by the local authorities. They even came back in a month to make sure the lift was still adjusted within tolerances. Great experience, great lift, and great customer service.
  • Review fromKamil S

    Date: 09/30/2022

    4 stars

    Kamil S

    Date: 09/30/2022

    We love our new Stiltz elevator. It's very modern looking and the Duo is the right size for us. In addition to the appealing modern look, we love the fact that it's open with glass on all sides and a half door. The company is very responsive and helped explain the functions and proper use of the elevator. One negative is that you must press hard on the up/down button for the duration of use from one level to another. The button could have been more sensitive to allow less pressure while holding it in. Another negative is that there is no finish to the top of the elevator with staples visible. A cover similar to the one at the bottom should have been provided in order to give it a finished look. With our marble floor the unfinished look jumps at you. Both of these negatives should be simple to fix and do not detract from the overall satisfaction with the elevator.

    Stiltz Home Elevators

    Date: 10/21/2022

    Thank you so much for your review and feedback. We have sent you an email regarding the finish on the top of the elevator as we have some questions on this and can possibly solve the issue too. We're glad you are enjoying your Stiltz lift despite these things.

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