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Business Profile

Plumber

WM. Henderson Plumbing, Heating & Cooling Inc.

Reviews

Customer Review Ratings

4.43/5 stars

Average of 14 Customer Reviews

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Review Details

  • Review fromMaria H

    Date: 04/11/2025

    5 stars

    Maria H

    Date: 04/11/2025

    The technician did a great job servicing my Air Conditioner and had excellent customer service skills!

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 04/14/2025

    Thank you so much for the 5-star review! We're thrilled to hear that our technician provided great service and made a positive impression with their customer service skills. We'll be sure to pass along your kind words to the team. If you ever need anything in the future, we're just a call away! 
  • Review fromJanine D

    Date: 12/17/2024

    5 stars

    Janine D

    Date: 12/17/2024

    Henderson has helped me out more than once. Each time the service by technician was above and beyond and the work was to my satisfaction. They listen and explain each step prior a d after work is completed. I will call them again if I need them.Thank you

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 12/18/2024

    Thank you so much for your kind words and for trusting Henderson with your service needs! We're thrilled to hear that our technicians have consistently gone above and beyond to meet your expectations. We take great pride in providing clear communication and quality work, and we're grateful that you've noticed our efforts. We look forward to being there for you again whenever you need us. Thank you for choosing us!
  • Review fromPete M

    Date: 12/03/2024

    5 stars

    Pete M

    Date: 12/03/2024

    Quick service tech was very knowledgeable and spent time to find the problem

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 12/10/2024

    Thank you so much for your wonderful 5-star review! We're thrilled to hear that our technician provided quick service and was able to thoroughly diagnose the issue. We always strive to ensure our team is knowledgeable and dedicated to finding the right solution. If you need any further assistance, feel free to reach out!
  • Review fromMark A

    Date: 10/18/2024

    1 star

    Mark A

    Date: 10/18/2024

    Heard positive things about this firm, but upon contacting them I was informed the company does not provide annual HVAC maintenance services in homes located in a ******************* located 8.7 miles from the company. Truly stunning.

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 10/21/2024

    Thank you for sharing your feedback. We understand your frustration, and we apologize for any inconvenience this has caused. While we do strive to offer comprehensive services to as many communities as possible, there are certain logistical and service limitations that may affect our ability to cover all areas. Thank you again for your input!
  • Review fromTeri H

    Date: 09/11/2024

    5 stars

    Teri H

    Date: 09/11/2024

    Ive been using Henderson since I moved to PA two years ago and every technician has been respectful and great. Yesterday I got Christian H who was even more head and shoulders above already great experiences. He was so personable and was explaining everything he was checking and why important to the system. I really appreciated it. We take so much for granted but came away with more confidence in the checkup that had just happened. Hes a keeper

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 09/12/2024

    Thank you so much for your wonderful review! Were thrilled to hear that your experiences with Henderson have consistently been positive, and were especially pleased that ******************** made such a strong impression. Its fantastic to know that his thorough explanations and personable approach helped enhance your confidence in our services. Well be sure to pass along your kind words to himhell be delighted to hear it! Thank you for choosing Henderson, and we look forward to continuing to provide you with top-notch service.
  • Review fromRoy G

    Date: 08/21/2024

    5 stars

    Roy G

    Date: 08/21/2024

    Called Henderson August 20th on kitchen Sink problem and they responded same Day. ***** called ahead and arrived promptly.He found and fixed problem to Our satisfaction. He was very professional and explained work and cost plus answering all our questions. Henderson is now our first call for all future plumbing work!**********

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 08/22/2024

    Thank you for the fantastic review! We're thrilled to hear that ***** provided prompt and professional service for your kitchen sink issue. Its great to know that his explanations and approach met your expectations. We truly appreciate your trust in Henderson and look forward to assisting you with any future plumbing needs.
  • Review fromVICTOR B

    Date: 06/25/2024

    5 stars

    VICTOR B

    Date: 06/25/2024

    ***** the tech that came to my residence was very professional, polite and informative on what was wrong with my air conditioner He gave me the best recommendation on what to do with the issue I have used Henderson before and they always do the right thing by me Thank you for the good job that this company performed

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 06/26/2024

    We are delighted to hear that you had a positive experience with our services. Thank you for choosing WM. Henderson Plumbing, Heating & Cooling *****
  • Review fromCraig C

    Date: 05/31/2024

    5 stars

    Craig C

    Date: 05/31/2024

    Justed wanted to share our positive experience with Henderson plumbing. The Henderson technician was able to quickly and effectively diagnose the problem and provide a solution that we are forever grateful for. They were able to do this at 9:00 PM on weeknight so theres that too. Glad to be able to provide this feedback as it is well deserved.

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 06/03/2024

    Thank you for your wonderful feedback! We're honored to have provided you with quick and efficient service. If you have any further needs, please don't hesitate to contact us at **************.
  • Review fromRobert g

    Date: 05/10/2024

    5 stars

    Robert g

    Date: 05/10/2024

    I had emergency block in main line called henderson at 230pm.tech was there by 4pm.very skilled professional nice guy fixed issue and was very reasonably priced i will def call henderson for all my plumbing needs

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 05/13/2024

    We're overjoyed to hear that our technician provided you with professional service. Thank you for choosing WM Henderson Heating, Cooling, Plumbing, & *************** for your plumbing needs.
  • Review fromSusan W

    Date: 04/19/2024

    5 stars

    Susan W

    Date: 04/19/2024

    I have had technicians out to do annual heating and cooling system checks. The technicians Ive worked with are very personable and customer focused. They are able to answer questions, give me advice and a heads up on things to watch out for. They never make me feel like Im not informed or dont know what I am talking about. They take the time to explain things thoroughly in an understandable way. I have always had a great experience with this company.

    WM. Henderson Plumbing, Heating & Cooling Inc.

    Date: 04/22/2024

    We appreciate your feedback! Thank you for recognizing **************'s expertise and professionalism. We're glad to hear that you had a great experience with our team. If you ever need assistance in the future, don't hesitate to give us a call at **************.

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