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Business Profile

Convenience Store

Sheetz

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Reviews

This profile includes reviews for Sheetz's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sheetz has 669 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Sheetz

      243 Sheetz Way Claysburg, PA 16625-8345

    • Sheetz, Inc.

      1639 Spring Garden St Greensboro, NC 27403-2334

    • Sheetz, Inc.

      1551 Glenn Center Dr Kernersville, NC 27284-0046

    • Sheetz, Inc.

      4736 US Highway 29 N Greensboro, NC 27405-9411

    • Sheetz, Inc.

      805 S State St Yadkinville, NC 27055-7757

    Customer Review Ratings

    1.44/5 stars

    Average of 18 Customer Reviews

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    Review Details

    • Review fromRoy C

      Date: 10/09/2024

      1 star
      Let me begin by saying what a heartless and ruthless manager or supervisor named ******* that works at Sheetz. She was so rude to this homeless guy trying to use the bathroom and trying to stay warm on this cold 50 degree morning. I heard her say something racist too under her breath. Her attitude is disgusting and prideful woman acts like her stuff don't smell rancid. I noticed how she talks to her fellow employees with a bad attitude yelling at them when I have been there a couple times before when ******* was working. She thinks because she has power because of her position she can wield it anywhere she wants. Definitely on a power trip. She was not polite and extremely unprofessional for a supervisor or manager. I use to spend $50 to $100 on food and gas at that place a week. No more after seeing that!!! I'm going tell everyone I know that goes there how bad her behavior was. That was just uncalled for a supervisor to act that way. Sheetz should take action for this unprofessionalism for a supervisor to act this way. I would call in the District Manager to handle this. Absolutely beyond the pail and atrocious what I witnessed at this Sheetz location. This woman has no respect for any human being or person. Avoid this place like the plague. I will be contacting Yelp and the BBB the better business bureau.Thank you for reading this and We can only hope Sheetz does something about this inhumane act by a supervisor.
    • Review fromNash C

      Date: 10/06/2024

      1 star
      The *************** location is one of the most disrespectful businesses in the area. They allow vehicles to loiter for hours in their parking lots, people to run around between those vehicles screaming and disrupting other cars trying to enter/exit the parking lot and music and loud engines revving at all hours of the night. Even after numerous complaints to the management nothing has been done for months. The corporate management need to step up and get things in order before someone is hurt or killed. This is NO WAY TO RUN A SUCCESSFUL BUSINESS!!!
    • Review fromAlex S

      Date: 08/01/2024

      1 star
      On July 31st 2024 I have gotten food poisoning because the way the food was improperly prepared
    • Review fromLisa G

      Date: 07/07/2024

      5 stars
      We were traveling north along 81 with our RV and realized we had lost a tire (dual axles). We immediately got off at the ***************** and hobbled into the Sheetz parking lot that is right off of ****************. My husband set to putting on the spare and there was too much damage to the lugs and we needed new ones. It was more than my husband could do on the fly, so we called our road side assistance through Nationwide. They only handle basic tire changes so we had to find someone to do it ourselves (thanks Nationwide!!!). It was after 5pm when we realized that, and most places were closed. I went into the Sheetz to talk to Tif the Manager to tell her what was going on and if it were ok that we stay there until we get help. She was so gracious and understanding and made us feel safe that we could be there as long as we needed. She gave us fountain drink coupons and let us come in and sit in the dining area to get out of the heat (there was a heat wave going on). We had dinner there (which was quite yummy) and freshened up in the very clean bathroom. An employee named *** was also there to assist us and she was very nice also. Luckily we were only two hours from home and our auto tech son and some friends came to rescue us. So, we were there about 6 hours. Knowing that we had a safe place to stay until we found help made the ordeal so much easier to deal with. Thank you Tif and *** AND Sheetz for hiring such good people!! We appreciate the help you gave us. We go to the sheetz in ** where we live all the time and wherever we are when we travel. We always find friendly employees, good food, and clean bathrooms.
    • Review fromMatthew S

      Date: 06/22/2024

      1 star
      Sheetz has false and misleading advertising on their app and physical adds at their gas pumps with regards to their sampler apps. The add states 3/$6 on the app Home Screen. When you click on the sampler app suddenly its $6.49. This is for multiple locations in western **. Its a very broad deception that needs to be called out.
    • Review fromKristin P

      Date: 05/11/2024

      1 star
      Beware of using a credit card here. They stole $29.66 from me when I purchased nothing and then refused to give my money back. Even the corporate office was no help, they literally lied and said I received tobacco products and did not review the register camera like I asked. Nothing but a bunch of crooks
    • Review fromBruce K

      Date: 02/13/2024

      1 star
      Worse customer service ever! Been calling the customer service numbers for days, wait forever no one answers. Use prompt leaving call back number, nothing!My SHEETZ card quit working giving me cents off per gallon or points for in store purchases. All I want is assistance with it! Horrible customer service!
    • Review fromKenya B

      Date: 12/25/2023

      1 star
      This business do not take care of their customers and Im just tired! This evening I called just to verify hours and this very nasty young lady says to me I answered the phone didnt I .. I m done !!! I prayed for her but the madness must stop. My biggest thing you never know what someone is going through for her to talk to me like that, not knowing what I may be enduring is ridiculous. Its not right at all. Store ******************************************************** . They are not the friendly which ok fine but to disrespect me is a no no !!
    • Review fromCarrie C

      Date: 10/03/2023

      1 star
      I was severely disrespected and treated very badly, the manager was following me around acting like I was going to steal something but I have been in that store a thousand times and never once have I stole anything, I was judges by my tattoos and discriminated against. I don't appreciate it and you lost my business, I will never ship at a Sheetz ever in my life, and that's losing a great customer because I spent a lot of money there.
    • Review fromVictoria C

      Date: 08/13/2023

      1 star
      My younger brother, ****, recently turned 21 at the beginning of August and attempted to buy a 12 pack of Twisted Tea at Sheetz in ******** (across from Dunkin and the bank) last night, Saturday August 12. The current employee (female, older, skinny, short) said his license was fake, bent it in half (defacing the license and making it unusable) and told him he was on tobacco and alcohol ban at this Sheetz. His license is real as he has never had a fake ID. In fact, he bought alcohol from there a few days prior. If he is banned, she didnt prohibit the sale, have a conversation, or even scan his ID, just went straight to bending his ID. He now has to purchase a replacement ($40.50) and carry a temporary license with him because the bent ID is invalid. Has anyone had this happen to their child or brother? When he called the police, the Hampton officer who arrived was little to no help and said to take it up with corporate. If **** had a fake ID before and was attempting to legally purchase alcohol now, I would see the ban on his profile and the bending of his license. Hes never had a fake ID and truthfully, has all older friends. If he needed alcohol or tobacco, he didnt have to buy it himself. Has anyone else has a similar experience?

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