Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Helm Construction Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roofing Contractors.

Reviews

This profile includes reviews for Helm Construction Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Helm Construction Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromEvan P

      Date: 11/26/2024

      1 star
      My experience was horrible, to say the least. So many issues experienced from communication, nonexistent cleanup, workmanship quality, install correctness, and in my opinion, blatant lack of care in work and for the customer. I will admit that Cody was active in hearing my complaints and wanted and attempted to fix them, but all of my complaints and issues had to be found by outside parties rather than his foreman who is supposed to look over the job, which gives me no confidence in what I just paid for. To add, my metal portion of my roof leaks. Cody did try and come address this and fixed some items noted. Then we found some rotten siding causing it to leak in one area that he temporarily remedied. But I’ve seen and have proof that it leaks in multiple other areas aside from where the siding was rotten. Cody did not seem to agree and didn’t have a solution for fixing the remainder of the leaks. According to his Google review response, he talks badly of me as a customer saying that “Maybe he just wanted a free roof” after I already paid him the full amount.

      To add, after I posted a Google review, I immediately received some pretty nasty text messages saying how inaccurate and false my posting was and continued to receive lengthy texts of him trying to make himself sound like I was lying and in the wrong. This person is not a professional business person that you want to deal with and clearly does not know what he is doing.
    • Review fromShaye B

      Date: 08/01/2023

      1 star
      The rep was at my house for approximately 5 minutes & advised that the measurements of the roof & building would be taken from a satellite image. Told that they needed 3 business days to complete estimate. 5 business days came and went & still no estimate. Sent a text, received no answer. 2 days later called and left a message, no return call. Waited another day, sent another text and called, still no response. Assumed by this time they just weren’t professional enough to communicate or follow-through and they weren’t interested in giving me an estimate. If they weren’t honest now & didn’t have enough integrity to let me know that they were not interested in doing a roof for me, can’t imagine that they would complete work after accepting a contract & deposit or just leave the project incomplete with no communication. Not impressed. The only thing you have is your name and the name Cory Helm doesn’t stand for anything good in my experience.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.