We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

Kightlinger Motors Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jesse B

    Date: 09/01/2023

    Schedule my vehicle for an oil change, but the dealership forgot to add oil back into the vehicle. The light for low oil and needing service didn’t come until a day after I picked it up. I ended driving it between 75-100 miles before the light came, the dealership did reset the gauge on the dash so it said it had 100% oil left even though there was barely any it, when I checked, it was barely touching the bottom of the dipstick.
    When the light came on it was on a Sunday so the dealership wasn’t open, I went to tractor supply (only store that was open in town) and bought oil to put in it.
    The service manager called me the two days later (Tuesday) and I spoke with him and explained what happened and how much oil I needed to add and he questioned it saying it only needs ten quarts of oil and I said yes that is correct, 10q=2.5 gallons (size jug of oil I bought at TS). I put around 8 quarts of oil in it checking the dipstick as I was going which brought it up to where it should have been.
    Fast forward to today (Friday, Sept 1 23) I received a call from the dealership saying that I overfilled it by 6 quarts which is a lie because it was barely touching the the bottom of the dipstick when I checked the day after getting it back from the dealership. So let’s do some math, vehicle takes 10 quarts, dealership said I over filled it by six quarts by putting in 8 quarts, which means if this true then they only put eight quarts into to begin with and would have shown on the dipstick and wouldn’t have caused the low oil light to come on. Bad service and then tried to cover it up by lying and I asked them if they checked the head gaskets to see if the rings were scorched and they said nothing.
    I would avoid this dealership if you can.
    Prior time they over filled my oil and had to do it all over again, so there is very little oversight and quality checks.

Kightlinger Motors Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.