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Average of 6 Customer Reviews
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Review fromhelenmarie h
Date: 01/10/2025
5 starshelenmarie h
Date: 01/10/2025
I have used Monyer Electric for 6 years, and am totally satisfied with their service. I bought my Generac Generator from them 6 years ago, and had them service it annually. They are professional, answer all of my questions completely, and provide timely service. The techs are great, as is the office staff.HIGHLY Recommend
Monyer Electric, LLC
Date: 01/11/2025
Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've had such a positive experience with Monyer Electric over the past six years.We take pride in providing professional and timely service, and we're committed to ensuring our customers are completely satisfied. Our team works hard to answer all questions thoroughly and address any concerns. It's wonderful to know that our efforts are appreciated.We truly value your business and appreciate you taking the time to share your feedback. We look forward to continuing to serve you and your Generac generator for many years to come!Sincerely,The Monyer Electric TeamReview fromJohn H
Date: 11/06/2024
5 starsJohn H
Date: 11/06/2024
Monyer electric installed my whole house generator about 6 years ago and I just had my annual maintenance performed . As usual Monyer Electric's Team was prompt,, professional , and went above and beyond what I expected.Monyer Electric, LLC
Date: 01/11/2025
Thank you for your continued trust in Monyer Electric! We're delighted to hear that your recent annual maintenance experience met our high standards.We strive to provide prompt, professional service that exceeds expectations on every visit. Our team takes pride in their work and is committed to ensuring your generator runs smoothly year after year.We appreciate your business and value your feedback. It's customers like you who make our work so rewarding.Review fromDave S
Date: 11/05/2024
5 starsDave S
Date: 11/05/2024
We purchased a whole house backup generator from Monyer in January 2024. Dealing with **** on the quote & detais was very professional. The install happened over the course of two days; there was a delay in their arrival on the first day, but that was understandable given that a big rainstorm had happened the previous day and many roads were closed. I had to meet them and get them to my house with back roads that luckily were open. The installation team completed the job mostly as expected. A part was not available and had to be installed at a later time, but that went flawlessly.About two months ago the generator reported an error. I was able to schedule a maintenance service with Monyer, though it was delayed as they were short-staffed. In spite of this, the technician arrived two weeks earlier than scheduled, much to my delight. His testing indicated a regulator needed to be replaced. Though it took some time, the office staff was able to accommodate my scheduling needs, and the part was installed yesterday under warranty.Much to my surprise, the generator has actually kicked on several times throughout the *************** following storms which caused power outages. In all cases the **************** worked perfectly, and we actually had power when some of our neighbors did not. This left us wondering what had taken us so long to get such a generator installed.I would recommend Monyer for your backup generator needs.Monyer Electric, LLC
Date: 01/11/2025
Thank you so much for sharing your detailed experience with Monyer Electric! We truly appreciate you taking the time to provide such comprehensive feedback.We're pleased to hear that **** provided you with a professional experience during the quote and planning process. We understand that the initial installation delay due to the rainstorm may have caused inconvenience, and we appreciate your understanding and resourcefulness in navigating the road closures.Our team strives to complete installations as efficiently as possible, and we apologize for any inconvenience caused by the delayed part. We're glad to hear that the subsequent installation went smoothly.We acknowledge the challenges we faced with scheduling your maintenance service due to staffing constraints. We are actively working to improve our response times and appreciate your patience. It's fantastic that our technician arrived earlier than expected and efficiently diagnosed the regulator issue.We're thrilled that your generator has performed flawlessly during the power outages, providing you with peace of mind and essential power. That's exactly what we aim to achieve for our customers!Thank you again for your valuable feedback and for recommending Monyer Electric. We value your business and look forward to continuing to serve your generator needs.Sincerely,The Monyer Electric TeamReview fromTimothy M
Date: 12/14/2023
5 starsTimothy M
Date: 12/14/2023
They offered the Lowest Price, for the Best Equipment, I could find for "My Replacement Generac Generator". Monyer Electric's Team was Prompt, Professional, Provided Service Above and Beyond what I Expected and A Pleasure to Work With.
They provided a Memorable Experience to an Unwanted but much needed system restoration.
You need to check with them before making a decision for your electric Generator needs.Monyer Electric, LLC
Date: 12/14/2023
Thank you Tim, we are thankful for you as a customer and for the positive experience you had with our team!Review fromSteve O
Date: 10/18/2023
5 starsSteve O
Date: 10/18/2023
I solicited bids for a 26 Kw whole-house generator from four widely-recommended contractors. One did not respond, another offered a proposal that was incomplete and in violation of code, and a third proposed a solution nearly 40% more costly than the others.
Monyer Electric stood out in every respect. Their bid was detailed and compliant, their cost was in line with what I expected, and they demonstrated great flexibility when I asked for a shift from propane to natural gas to power the generator. Every time I had a question, I got a prompt, accurate, and informative answer. Everyone from the owner to the back office to the on-site work crew was prompt, responsive, professional, cordial, and helpful, from the initial site survey through processing of permit applications with my township to final installation and testing.
I could not have asked for a better experience, and I strongly recommend Monyer to anyone needing a whole-house generator or other electrical work.Monyer Electric, LLC
Date: 12/14/2023
It was a pleasure working with you Steve, we are grateful for your feedback!Monyer Electric, LLC
Date: 12/19/2023
It was a pleasure working with you Steve, we are grateful for your feedback!Review fromSusan K
Date: 09/30/2022
1 starSusan K
Date: 09/30/2022
They replaced a generator. I told them I wanted to make sure it was up to code because I was planning to sell my house in the next couple of years. When I went to sell my house I found they had never pulled a permit, the generator not in code at the current location and now that the house is sold I find I have a permit violation and have to move the generator. They have not responded to my calls and emails.Monyer Electric, LLC
Date: 10/03/2022
We have been trying to reach this customer to help out with the situation and have been unable to do so. We pull permits for all of our jobs and this job did not require one since they had a generator previously installed and it was simply a swap. The inspection was done on our end and passed. We are willing to work with this customer but are not able to reach them to do so.
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